Service Technician

Unox Arabia; Jeddah; On-site; SAR 40,000 - 60,000; Full time

Job summary

A leading oven production company in Jeddah is seeking a Service Technician to join their team. This role involves the installation and maintenance of equipment at customer sites throughout Saudi Arabia. The ideal candidate should have at least 2 years of experience in the electromechanical or HVAC field and possess strong fluency in both Arabic and English. This position offers opportunities for professional growth in a collaborative work environment.

Benefits

Continuous Innovation

Positive work environment

Professional growth opportunities

Qualifications

• At least 2 years of experience in the electromechanical or HVAC field.
• Willingness to travel within KSA (up to 80% of the time).

Responsibilities

• Provide service and support to customers during on-site visits or while traveling within KSA.
• Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment.
• Diagnose technical issues and identify the most appropriate solutions.
• Train customers on the proper use of Unox equipment.
• Create detailed and comprehensive service reports after each service visit.

Skills

Excellent fluency in Arabic

Excellent fluency in English

Strong problem-solving skills

Diagnostic skills

Ability to work under pressure

Job description

Unox, a market leader in the production of high-end ovens and certified as a Great Place to Work®, is looking for a Service Technician to join the Unox Service Team in Jeddah. This position will be responsible for the installation and maintenance of Unox equipment at customer sites across the assigned territory.

Key Responsibilities:

• Provide service and support to customers during on-site visits or while traveling within KSA.
• Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment.
• Diagnose technical issues and identify the most appropriate solutions.
• Train customers on the proper use of Unox equipment.
• Create detailed and comprehensive service reports after each service visit.

Requirements:

• Excellent fluency in Arabic and English.
• Strong problem-solving and diagnostic skills.
• Ability to work under pressure, reacting positively to challenges.
• At least 2 years of experience in the electromechanical or HVAC field.
• Willingness to travel within KSA (up to 80% of the time).

Why Unox?

• Continuous Innovation: Unox is at the forefront of technology and innovation, offering its employees the opportunity to work on pioneering and challenging projects.
• Work Environment: We have been certified by the Great Place To Work Institute as one of the top 100 companies in Europe. Our young and positive work environment fosters collaboration and values the ideas of all our employees. We regularly organize company events for networking and team building with colleagues.
• Professional Growth: Unox invests in the development of its employees through continuous training programs, individual coaching, and career opportunities, ensuring constant personal and professional growth.

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.