Service Sales Engineer

Carrier; Dammam; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading HVAC solutions provider in Saudi Arabia seeks an experienced sales professional. The ideal candidate will manage customer relationships, drive service sales agreements, and ensure profitable negotiations. You should possess a Bachelor's degree (Mechanical Engineering preferred) and 2-5 years of relevant sales experience. Proficiency in English and Arabic is essential. This position offers a competitive salary, professional development opportunities, and a diverse and inclusive work environment.

Benefits

International working environment

Competitive salary

Professional development opportunities

Employee Assistance Programme

Qualifications

• Minimum 2-5 years of relevant experience in selling service contracts.
• Proficiency in both English and Arabic.
• Strong organizational, planning, and time-management skills.

Responsibilities

• Prepare quotations or proposals and follow up on service sales inquiries.
• Achieve order booking in a timely manner, meeting sales metrics.
• Manage existing customers while developing new business opportunities.

Skills

Sales and negotiation skills

Customer relationship management

Communication (English & Arabic)

Education

Bachelor’s Degree (Mechanical Engineering preferable) or MBA

Job description

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.

We offer an evolving range of industry‑leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognise diversity and inclusion as the engine of growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

Role Responsibilities:

About the Role:

We are looking for an established sales professional supporting various sales activities and customer relationship management for service and aftermarket business (Service agreements, Repairs). Responsible for supporting the company's interests and establishing business relationships to enhance sales performance.

• Prepare quotation or proposals and follow up on service sales enquiries (e.g. service repair, maintenance contract proposals)
• Lead negotiation at optimum profit levels
• Achieve order booking in a timely manner, meeting consistently sales metrics and annual targets
• Manage existing customers and develop new customers, understand customers' business status, look for business opportunities and foster good customer relationships for service revenue growth
• Connected service sales by providing professional proposal, offerings and technical support related to digitalised service
• Responsible for payment collection – ensure proper acquisition of sales opportunities and meeting financial targets
• Prepare the monthly sales forecast according to the Service Requirements and present it to management
• Execute customer visit schedules: interact with customers to increase sales, market share, product awareness, and educate customers

Role Purpose:

• Sales channel development & expansion in service agreements and service repair businesses
• Achieve sales targets through effective business development and relationship‑building strategies
• Demonstrate strong organisational, planning and time‑management skills
• Develop a deep understanding of the company’s products and solutions to package and present the most suitable options to clients

Minimum Requirements:

• Bachelor’s Degree (Mechanical Engineering preferable) or MBA
• Minimum 2‑5 years of relevant experience – selling service contracts and service sales
• Proficiency in English & Arabic
• Sales and negotiation skills

What we offer

• International working environment
• Competitive salary
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

• Initial call with our sourcing / recruitment team
• Interview with the Manager

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best‑in‑class programmes and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation and excellence.

We’re excited for you to join us and make a difference.