Service Now Solution Architect

TAWANTECH; Saudi Arabia; On-site; SAR 299,000 - 450,000; Full time

Job summary

A technology solutions company in Saudi Arabia is seeking a Solution Architect to define and implement high-quality technology solutions. The role requires collaboration with stakeholders, architectural design, and a strong understanding of cloud platforms and microservices. Candidates should have at least 5 years of experience and relevant certifications. This position offers a chance to lead technology trends and project outcomes.

Qualifications

• Minimum of 5 years of experience in solution architecture or a similar role.
• Strong knowledge of software development life cycle (SDLC).
• Experience with cloud platforms and microservices architecture.
• Relevant certifications (e.g., TOGAF, AWS Certified Solutions Architect) are a plus.

Responsibilities

• Collaborate with stakeholders to gather requirements.
• Develop architectural designs and document data flows.
• Evaluate technology stacks and tools.
• Provide support to development teams.
• Ensure compliance with standards and security protocols.
• Lead solution design reviews.

Skills

Solution architecture

Cloud platforms (AWS, Azure, GCP)

RESTful APIs design

Problem-solving skills

Agile methodologies

Communication skills

Education

Bachelor’s degree in Computer Science or IT

Tools

ServiceNow

Job description

As a Solution Architect at TAWANTECH , you will play a vital role in defining and implementing high-quality technology solutions that align with our business objectives. You will work closely with stakeholders to understand their needs and translate them into effective architectural blueprints. This position requires a blend of technical expertise, architectural knowledge, and strong communication skills to ensure successful project outcomes.

Key Responsibilities

• Collaborate with business analysts and stakeholders to gather requirements and understand the functional needs of the solutions.
• Develop and document architectural designs, including data flows, system interfaces, and module interactions.
• Evaluate and select appropriate technology stacks and tools, ensuring they align with industry trends and best practices.
• Provide guidance and support to development teams during implementation and integration phases.
• Ensure architectural compliance with established standards, security protocols, and performance benchmarks.
• Lead solution design reviews and contribute to architectural governance discussions.
• Stay current with emerging technologies and assess their potential impact on the organization’s architecture.
• Assess the current state of the ServiceNow platform, including ITSM, SPM (Activated for IT Only), CSM (Not yet activated), ITAM (Not yet activated), ITOM, AIOps (Not yet activated), and related processes.
• Identify gaps, risks, and inefficiencies in the existing configuration, data model, and architecture.
• Provide actionable recommendations to enhance processes and align with ServiceNow and ITIL best practices.
• Develop upgrade plan for the ServiceNow platform.
• Define a roadmap for future improvements, ensuring scalability, maintainability, and alignment with organizational goals.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in solution architecture or a similar role.
• Strong knowledge of software development life cycle (SDLC) and Agile methodologies.
• Experience with cloud platforms (AWS, Azure, GCP) and microservices architecture.
• Proficiency in designing and implementing RESTful APIs and integration techniques.
• Excellent problem-solving skills, with the ability to analyze complex technical issues.
• Strong communication skills, capable of conveying technical concepts to non-technical stakeholders.
• Experience with enterprise-level applications and architectures.
• Relevant certifications (e.g., TOGAF, AWS Certified Solutions Architect) are a plus.
• Should be experience in ServiceNow.