Senior Territory Lead Trauma & Extremities, West/South region

Stryker Group; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading medical technology company in Saudi Arabia seeks a Territory Lead for its Trauma & Extremities Division. The role involves developing customer relationships, meeting sales targets, and providing support during surgeries. Candidates should have a Bachelor's degree, minimum 2 years of relevant experience, and proficiency in English. This position offers an opportunity to impact the healthcare sector positively.

Qualifications

• Minimum 2 years commercial experience as territory lead or similar.
• Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.).
• Proficiency in English.

Responsibilities

• Establish and develop relationships with customers in the region.
• Carry out sales-related activities to meet targets.
• Plan and report customer visits and demos.
• Provide post-sales user training and attend surgery cases.

Skills

Relationship development

Sales reporting

Market trend analysis

Customer feedback communication

Post-sales training

Education

Bachelor's degree in business, medical or related

Job description

We are looking for a Territory Lead to support the growth of our Trauma & Extremities Division in the West/South region of KSA.

What you will do:

• Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity
• Tracking trends, competitors, developments in specific products and legal regulations in their area of responsibility and reporting to their manager
• Carrying out the sales-related activities in accordance with the regional sales targets determined in line with the company's strategies and sales targets and preparing the sales reports requested by the manager
• Planning, implementing and reporting customer/partner visits and demos in accordance with the sales targets and customer demands
• Evaluating the requests for proposals from the customer/partners in their area of responsibility and preparing a complete list of materials according to the customer needs
• Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects.
• Keeping track of material delivery dates in their area of responsibility and informing customers
• Carrying out the delivery and installation of the materials, providing post-sales user training for product portfolio and attending the surgery cases.
• Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates
• Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedback in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons
• Preparing the Congress/Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition
• Communicating scientific support requests & plans to the marketing department in the regions where they work and supporting the process.
• Providing support to the logistics team when needed.

What you need:

Required

• Bachelor’s degree in business, medical or related
• Minimum 2 years commercial experience as territory lead or similar
• Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.)
• Proficiency in English

Preferred

• Experience in Trauma & Extremities