Senior Technician

Saudi Arabian Marketing and Agencies Co. (SAMACO); Saudi Arabia; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading automotive dealer in Saudi Arabia seeks an experienced technician responsible for servicing and repairing luxury brand vehicles. The role demands strong technical skills, effective communication with customers, and the ability to mentor junior staff. The ideal candidate will ensure compliance with industry standards while maintaining high customer satisfaction levels.

Qualifications

• Ability to use manufacturer and dealership systems.
• Excellent communication for customer interactions.
• Attention to detail in organizational skills.

Responsibilities

• Carrying out repair, service, and diagnostic work.
• Supporting the Service Manager in operations.
• Delivering customer satisfaction through interactions.
• Providing technical coaching to workshop team.

Skills

Strong technical and diagnostic skills in motor vehicle repair and maintenance

Effective communication and customer service skills

Strong organizational and problem-solving skills

Coaching and mentoring skills

Knowledge of workshop safety and compliance procedures

Job description

Overview

Job Summary: responsible for accurately and skillfully carrying out the repair, service, and diagnostic work of brand vehicles, ensuring compliance with manufacturer and industry standards. Supports the Service Manager in the efficient operation of the service facility, delivers a high level of customer satisfaction through direct interaction, and provides technical coaching to the workshop team to maintain high standards of knowledge and workmanship.

Responsibilities

• Carrying out repair, service, and diagnostic work of brand vehicles in compliance with manufacturer and industry standards.
• Support the Service Manager in the efficient operation of the service facility.
• Deliver a high level of customer satisfaction through direct interaction with customers.
• Provide technical coaching to the workshop team to maintain high standards of knowledge and workmanship.

Qualifications / Requirements

• Strong technical and diagnostic skills in motor vehicle repair and maintenance.
• Ability to use manufacturer and dealership systems (databases, technical tools, and computer packages).
• Effective communication and customer service skills for direct interaction with customers.
• Ability to coach, mentor, and support junior technicians and team members.
• Strong organizational and problem-solving skills with attention to detail.
• Knowledge of workshop safety, environmental, and compliance procedures.

Company

SAMACO Automotive is the exclusive dealer of top brand automobiles including Audi, Bentley, Bugatti, Pagani, Lamborghini, Skoda and Porsche, in addition to Volkswagen automobiles, trucks and buses.