Senior Site Reliability Engineer

HALA; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading fintech firm in Riyadh seeks an experienced Site Reliability Engineer to manage cloud environments and ensure system reliability. The candidate should have 5-7 years of experience in DevOps or related fields, a degree in computer science, and skills in cloud technologies like AWS. This role offers competitive compensation, professional development, and the chance to work in a dynamic international team.

Benefits

Highly competitive compensation packages

Annual learning stipend

Inclusive and diverse culture

Flexible work setups

Qualifications

• 5-7 years of experience in a similar position (SRE, DevOps, or infrastructure engineer).
• Education levels can be replaced by years of experience.

Responsibilities

• Run the cloud environment by monitoring availability.
• Build software and systems to manage platform infrastructure.
• Improve reliability and quality of software solutions.
• Measure and optimize system performance.
• Provide operational support for software applications.
• Partner with development teams for service improvement.
• Participate in system design consulting and capacity planning.
• Create sustainable systems through automation.
• Deploy updates and fixes.
• Perform root cause analysis for production errors.

Skills

Advanced in Microsoft Office Tools

Fluent in English and Arabic

Advanced knowledge of compliance and regulations

Experience with Kubernetes administration

Experience with infrastructure as code tools such as Terraform and Ansible

Experience with cloud providers: AWS, GCP, Azure, or OCI

Experience architecting and troubleshooting large-scale systems

Experience building CI/CD pipelines

Experience with monitoring and observability tools

Good networking knowledge

Education

Bachelor’s degree in computer science, information technology, or equivalent

Job description

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.

HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.

Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.

Responsibilities:

• Comply with the HALA’s code of conduct and ethics
• Promote the HALA’s vision, mission, values and model desired behaviors
• Promote HALA and spread its culture
• Commit to HALA’s rules and regulations
• Perform tasks as directed in the pursuit of the achievement of organizational goals
• Share with team know-how and encourage their development

Job Specific:

• Run the cloud environment by monitoring availability and taking a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for multiple large, distributed software applications
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
• Balance feature development speed and reliability with well-defined service level objectives
• Deploy updates and fixes
• Build tools to reduce occurrences of errors and improve customer experience
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Design procedures for system troubleshooting and maintenance

Education:

Bachelor’s degree in computer science, information technology, or equivalent field of studies

The education levels can be replaced by years of experience

Experience:

5-7 years of experience in a similar position (SRE, DevOps, or infrastructure engineer).

Skills:

• Computer Skills: Advanced in Microsoft Office Tools
• Languages: Fluent in English and Arabic
• Advanced knowledge of compliance and regulations
• Experience with Kubernetes administration.
• Experience with infrastructure as code tools such as Terraform and Ansible.
• Experience with at least one of the major cloud providers: AWS, GCP, Azure, or OCI.
• Experience with architecting, developing, and troubleshooting large-scale systems.
• Experience building CI/CD pipelines (preferably GitOps).
• Experience with monitoring and observability tools such as Prometheus, Loki, Jaeger, and Sentry.
• Experience in managing databases including (backup and restore plans, replication, and clustering) such as PostgresSQL, and MongoDB.
• Good networking knowledge (preferably experience with VPNs and Service Mesh)

What We Offer You
We believe you will love working at HALA!

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
• You will be given a lot of responsibility and trust.We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.

If you think you have what it takes to join a remarkable team #apply_now

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