Senior Service Delivery & CX Recruitment Lead

Saudi Petroleum Services Polytechnic; المحمدية; On-site; SAR 200,000 - 300,000; Full time

Job description

Service Delivery Manager

Location: Riyadh. Responsible for overseeing client‑facing technology services and improving service delivery.

• Managing service quality and ensuring SLA compliance.
• Collaborating with cross‑functional teams.
• Leading the service delivery team.

Ideal candidates have a background in IT service management and strong leadership skills.

Recruitment Manager

Location: Riyadh, Saudi Arabia. Immediate availability required.

• Drive CX recruitment operations, ensuring quality and compliance.
• Lead teams to achieve performance excellence.

Ideal candidates have a background in Customer Experience and Contact Centre industry standards.