Senior Office Administrator

Alliance Aviation Arabia; AlUla; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading aviation service provider in Al-Ula is looking for a Senior Administrator to set up office operations and manage day-to-day administrative functions. The ideal candidate will have 4+ years' experience in senior administration, be fluent in Arabic and English, and possess strong organizational and customer service skills. This position requires a Saudi national and offers a dynamic work environment.

Qualifications

• Saudi national requirement for role eligibility.
• Fluent in Arabic and proficient in English (spoken and written).
• Full Driving Licence is essential.

Responsibilities

• Manage setup of new office and hangar facilities in Al-Ula.
• Provide full administrative support to management.
• Handle day-to-day administrative duties supporting flight operations.

Skills

Organizational skills

Communication skills

Customer service orientation

Multitasking

Problem-solving

Education

Proven experience in senior administration (4+ years)

Tools

Microsoft Office Suite

Job description

Position Overview

Alliance Aviation Arabia is seeking a highly organized and motivated Senior Administrator to join our new team in Al-Ula, KSA. This key role requires a proactive and dynamic self-starter who can take ownership of setting up office operations from the ground up, and to then handle all day-to-day administrative, office management and customer service functions in a dynamic General Aviation (GA) environment.

Key Responsibilities

• Manage the setup of the new office and hangar facilities in Al-Ula, including sourcing and coordination of suppliers, utilities, furnishings, stationary and IT infrastructure.
• Handling the leasing or purchasing of vehicles under the direction of the CEO or nominee.
• Provide full administrative support to the management and other personnel as required.
• Assist with visa processing, liaising with officials as and when required, attending onsite meetings on behalf of the company as and when required.
• Once operations have commenced, handle the day-to-day administrative duties supporting flight operations and ground handling. The successful candidate will need to be physically present daily on the ground at our Al-Ula station to meet & greet passengers on arrival, to extend other Concierge services which our sister Company "Hans Lifestyle" will oversee.
• Maintain accurate records and ensure smooth coordination with internal teams and external partners.
• Demonstrate strong administration and coordination skills. The role will involve coordinating with the high-end hotels and incorporating the local touristic areas and places of interest, coordinating VIP cars on arrival, making restaurant reservations in the old town, hot-air balloon trips and private visits of certain sites like Hegra.
• Meet departing passengers at the passenger lounge, passports cleared and driven to the aircraft in an Alliance VIP car (a full clean driving licence is essential).
• Ensure compliance with company standards and local regulations.
• Handle confidential information with discretion and professionalism.
• Represent Alliance Aviation Arabia in Al-Ula and across the Kingdom with professionalism and pride.
• Support VIP, charter, and general aviation movements in a customer-focused manner.

Requirements

• Saudi national (as per role eligibility)
• Immediately available to start
• Willing to relocate to Al-Ula if not already based there
• Will join under a single status contract
• Proven experience (4+ years) in senior administration, preferably with office setup.
• Previous experience in General Aviation is an advantage, but not mandatory
• Demonstrated ability to work independently with minimal supervision and take initiative to solve problems.
• Excellent organizational, communication, interpersonal and multitasking skills.
• Strong customer service orientation and professional presentation.
• Strong proficiency in Microsoft Office Suite.
• Bi-lingual essential - fluent in Arabic and proficient in English (spoken and written)
• Full Driving Licence is essential

Ideal Candidate

This position is ideal for someone who thrives on autonomy, enjoys creating structure from scratch, building processes from the ground up, takes pride in delivering a premium customer experience and can manage diverse tasks in a rapidly evolving environment. A true self starter with a “can-do” attitude, attention to detail, and a strong sense of ownership will excel here.

Join Alliance Aviation Arabia and become part of an exceptional team delivering excellence in aviation across the Kingdom. ✈️