Senior Manager of Sales Engineering

MBR Partners; Riyadh; On-site; SAR 449,000 - 675,000; Full time

Job summary

A leading company is seeking a motivated customer-facing manager for their new IP and Optical Sales Engineering team in the Middle East. This role involves managing a team of Sales Engineers while ensuring customer satisfaction and understanding market trends in technology. The ideal candidate will have extensive experience in telecommunications alongside strong technical expertise in optical transport and IP technologies.

Qualifications

• 10+ years in telecommunications industry.
• Experience in pre-sales roles with strong technical background in optical and IP technologies.
• Must possess excellent communication skills in English and Arabic.

Responsibilities

• Lead and manage a team of Sales Engineers.
• Build trust with key technology decision makers.
• Drive collaboration across sales teams on common projects.

Skills

Communication

Problem Solving

Process Management

Technical Acumen

Job description

Our client is looking for a highly motivated and talented customer-facing manager of a new IP and Optical Sales Engineering ME team, addressing customer requirements and opportunities across Middle East customers. This is a great opportunity to lead a dedicated team of Sales Engineers looking at all levels of technology provided by the company.

The role requires knowledge of optical transport and IP technologies, and a good understanding of the submarine telecommunication market and business models.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build trust with key technology decision makers within the customer base

• Be the subject matter expert and technical advisor to their customers

• Liaise with other sales teams and drive collaboration on common projects where needed

• Build and nurture a strong technical team of Pre-Sales experts

• General team management functions (Performance | Appraisals | Feedback | Hiring etc)

• Executive readouts and business reporting functions

• Build expertise on the company's optical transport and IP solutions

• Be able to drive network architecture discussions, comparisons, and clearly articulate our client’s value proposition as a market leader in this segment

• Be aware of the competitive landscape on technology and commercial models

• Lead Customer Product solution discussions and presentations

• Lead in the preparation of quotes, RFx's, and forecasts

• Own the end-to-end solution responsibility for the company proposals to end customers.

• Driving deep collaboration across the SE, S3, and PLM functions

Areas of impact

• Strong technologist and follower of industry trends. Have a strong profile within their industry segment and be recognized as a key influencer.

• Good working knowledge of the company and competitor solutions, and their relative merits in delivering value to customers in solving their challenges.

• Expert level of knowledge of optical transport technologies (OTN, DWDM, DCI, etc) and good understanding of Core Routing/Switching technologies and protocols, and multi-layer network architectures (IP, Ethernet, MPLS) is required

• Strong process management, problem-solving, and organization skills.

• Outstanding communicator and relationship builder

• Ability to travel as needed ~ 20%.

Experience

• 10+ years of telecommunication industry experience

• Exposure and solid understanding of the telecommunications optical space

• Experience as a pre-sales professional

• Must be commercially minded, the candidate will have a practical engineering background with sales experience to add to the technical capabilities

• Business acumen and understanding of the sales cycle and stage requirements

• Established track record of senior/director level engagements with a range of functions within a given organization: Commercial, Engineering, Product Management, Services…

• Excellent written and verbal communication skills (English and Arabic), both technical and non-technical

• Experience in people management, having led small to medium-sized teams

Please ignore the salary stated, as it is negotiable depending on the candidate's background.