Senior IT Support Specialist | Onsite Networking & SAP

Power International Holding; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A technology support firm based in Saudi Arabia is seeking a Senior IT Support Officer to provide efficient and effective ICT technical support. The role requires diagnosing and resolving hardware and software problems, assisting with server installations, and maintaining computer systems. Candidates should have a Bachelor's degree in IT and at least 8 years of experience, with ERP knowledge preferred. The position offers a dynamic work environment and opportunities for growth.

Qualifications

• Minimum 8 years working experience, with 5 years relevant.
• 2 years of experience in the GCC is a plus.

Responsibilities

• Provide efficient ICT Technical Support Service.
• Assist with server installations and setups.
• Monitor ICT helpdesk tickets and resolve issues.
• Perform system backups and recovery.

Skills

Helpdesk system administration

Troubleshooting hardware and software

Knowledge of hardware/software configuration

ERP knowledge (preferably SAP)

Education

Bachelor's Degree in Information Technology

Professional degree in CISCO

Job description

A technology support firm based in Saudi Arabia is seeking a Senior IT Support Officer to provide efficient and effective ICT technical support. The role requires diagnosing and resolving hardware and software problems, assisting with server installations, and maintaining computer systems. Candidates should have a Bachelor's degree in IT and at least 8 years of experience, with ERP knowledge preferred. The position offers a dynamic work environment and opportunities for growth.