Description
Job Summary
The Finance Analyst is responsible for the day-to-day delivery of Finance Managed Service operations for the Finance Service Tower. This includes processing finance transactions and producing required reports.
Roles and Responsibilities
Accounts Payable
- Complete ownership of accounting and reconciliations; ensures accuracy and timeliness.
- Manages monthly closing of financial records and posting of month end information; ensures accuracy of financial statements.
- Prepare monthly and quarterly reporting, as required.
- Assist accountants and controllers with A/P issues or problems.
- Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for payment.
- Resolve all vendor queries and requests coming via e‑mails / tickets within the agreed SLA.
- Maintain exception logs for process related exceptions as they occur for knowledge retention.
- Independently perform transactional tasks which support the compliance, planning and execution of assigned processes.
- Enforce the internal compliance policy and guidelines established by management on daily operational activities.
- Perform daily internal audit to ensure all invoices/queries are balanced as per the guidelines.
- Maintain a tracker of the exceptions and ensure invoices and queries are balanced based on the exception tracker.
Order to Cash
- Identify and rectify unidentified cash and manage end‑to‑end cash office reconciliations.
- Identify exceptions in cash office reconciliations and follow up with store for proper closure.
- Report cash short/long and send for payroll recovery for amounts above threshold as per policy.
- Work closely with merchants for credit card settlement issues and charge backs.
- Follow up on customer/internal disputes, customer questions and work between departments to get a resolution.
- Make collection calls to customers, email/fax invoices or obtain hard copies mailed out to customers as requested.
- Solve queries related to cash applications and coordinate with customers.
- Maintain extensive knowledge and ability to perform day‑to‑day operations while maintaining SLA.
- Work as part of Order to Cash Processing team accountable for the process from customer enquiry to delivery and invoicing.
- Determine financial outcome by collecting operational data/reports, whilst conducting analysis and reconciling transactions.
Expected Skills
- Excellent communication skills with a good command over written and spoken English & Arabic.
- Strong understanding of P2P or O2C process and related accounting knowledge preferred.
- Arabic experience.
Expected Competencies
- Communicate with impact.
- Results driven.
- Drive organizational excellence.
Minimum Education and Specific Qualification
Bachelor’s degree in finance, Business Management / Administration or equivalent.
Master’s degree in finance, Business Management / Administration or equivalent from an accredited university.
Minimum Years Experience Required
- Minimum 3‑4 years of professional experience, ideally having worked with a diverse portfolio of people, process, and technology with a leading firm, preferably in the Middle East region.
Additional Application Instructions
NA
Optional Skills
Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, {+ 20 more}
Travel Requirements
Up to 100%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No