Senior Fan Engagement Manager

Al Qadsiah.com; Al Khobar; On-site; SAR 200,000 - 300,000; Full time

Job summary

A prominent sports club in Al Khobar is seeking a Senior Fan Engagement Manager to shape unforgettable experiences for fans. The ideal candidate will have extensive experience in fan engagement, excellent leadership skills, and strong regional connections. You’ll design fan strategies, enhance the matchday experience, and lead initiatives that inspire the community. Join us to contribute to the future of Saudi sports!

Qualifications

• Minimum of 7 years of experience in fan & stakeholder engagement, preferably within the sports or entertainment industry.
• Excellent relationship building skills to connect with schools, universities, businesses, and sporting organizations.

Responsibilities

• Supervise community engagement activities and maximize matchday attendance.
• Lead relationships with the Fan Council and manage fan feedback.
• Develop fan-focused event strategies with key stakeholders.
• Ensure seamless transition to the new Aramco Stadium in 2027.

Skills

Strong knowledge of fan engagement strategies

Excellent leadership and team management abilities

Strong connections in the Khobar & surrounding regions

Education

High school diploma or equivalent; degree in relevant fields preferred

Tools

CRM systems

Digital fan engagement tools

Job description

Job Description

Be Part of a Legacy Bigger Than the Game

At Al-Qadsiah Club we create more than teams! We’re crafting a legacy that goes beyond the game, making an impact both on and off the field. Driven by ambition, synergy, and innovation, we aim to inspire generations while shaping the future of Saudi sports.

This is more than just a job! It’s an opportunity to be part of something larger than yourself. At Al-Qadsiah, you’ll play a key role in shaping our legacy, contributing to the nation’s sports vision, and making history every step of the way.

Overview:

At Al-Qadsiah Club, we believe our fans are the heartbeat of our legacy. As we prepare for a bold new era, including our move to the state-of-the-art Aramco Stadium in 2027, we are seeking a Senior Fan Engagement Manager who will be at the forefront of shaping unforgettable experiences for our community.

What You’ll Gain:

• A unique chance to design and deliver fan engagement strategies that will be celebrated nationwide.
• The ability to shape the matchday experience at the iconic new Aramco Stadium.
• A platform to grow professionally through exposure to cutting-edge fan engagement technologies and industry best practices.
• The satisfaction of knowing your creativity and leadership will inspire thousands of fans week after week.

Key Responsibilities:

• Supervision and Management:
  • Supervise and coordinate the activities relating to community engagement, maximizing matchday attendance, strategic events and experiences.
  • Build & implement strategies to engage and manage relationships with key audiences to deliver against the over-arching objectives.
• Fan Council: Lead relationships with the Fan Council, including any specific fan feedback and engagement initiatives.
• Other Department Liaison: Engage with other key departments towards relevant fan-based objectives, including CRM, Social Media, Partnerships, Operations and others.
• Event Strategy: Build and deliver a fan focused event strategy with key stakeholders.
• Matchday Experience:
  • Build & deliver a fan focused matchday experience including use of engagement technologies.
  • Work with the Aramco Stadium team to ensure plans are in place for the Club’s move to the Stadium from Q1 2027 from a fan engagement perspective.
• Continuous Improvement:
  • Identify opportunities for improving fan engagement and implement best practices.
  • Stay updated with the latest fan engagement technologies and trends.
  • Participate in professional development programs to enhance skills and knowledge.

Requirements

• Education: High school diploma or equivalent; a degree in relevant fields preferred.
• Experience: Minimum of 7 years of experience in fan & stakeholder engagement, preferably within the sports or entertainment industry.
• Skills:
  • Strong knowledge of fan engagement strategies.
  • Excellent leadership and team management abilities.
  • Strong connections in the Khobar & surrounding regions.
• Needs to have excellent relationships in the Khobar / Dammam area – Excellent relationship building skills to build key connections with schools, universities, businesses, sporting organizations, compounds and more – Understanding of best practice in fan engagement and fan experience – Strong technology skillset in terms of CRM, digital fan engagement and use of communication tools – Experience with ticketing, memberships and other similar disciplines.

Benefits

• Why Join Al-Qadsiah? Be Part of the Legacy : Join a club that’s redefining the future of Saudi sports, striving to lead the competition and set new standards of excellence.
• Experience the Culture : Thrive in an environment that values quality, accountability, diversity, synergy, innovation, and ambition, while embracing harmony. This is the Qadsiah Way.