Senior Enterprise Applications Support Engineer

CreditNinja - KMD Partners, LLC; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A technology solutions provider in Riyadh is seeking a Senior Application Support Engineer responsible for maintaining and optimizing core enterprise applications. The ideal candidate will have 5-6 years of application support experience, particularly in banking. This role requires strong technical troubleshooting, governance knowledge, and ability to work with cross-functional teams. Join a collaborative environment focused on growth and expertise across modern technologies.

Benefits

Opportunity to work with a leading financial institution

Growth-oriented team culture

Exposure to enterprise-level systems

Qualifications

• 5-6 years of experience in application support or IT operations, preferably in banking or financial sectors.
• Hands-on experience with CRM, ERP, and ITSM platforms.
• Familiarity with SAMA, PDPL, and other compliance frameworks.

Responsibilities

• Maintain, troubleshoot, and optimize core enterprise applications.
• Provide Tier 2 and Tier 3 support for CRM, ERP, ITSM.
• Establish and maintain system monitoring with defined thresholds.

Skills

Technical troubleshooting expertise

Analytical skills

Communication skills

Education

Bachelor’s degree in Computer Science or related field

Tools

CRM platforms

ERP systems

ITSM platforms

Job description

A technology solutions provider in Riyadh is seeking a Senior Application Support Engineer responsible for maintaining and optimizing core enterprise applications. The ideal candidate will have 5-6 years of application support experience, particularly in banking. This role requires strong technical troubleshooting, governance knowledge, and ability to work with cross-functional teams. Join a collaborative environment focused on growth and expertise across modern technologies.