Senior CX Solutions Consultant - Pre-Sales

genesys; Saudi Arabia; On-site; SAR 299,000 - 375,000; Full time

Job summary

A technology company is seeking a Senior Solution Consultant in Saudi Arabia. This role involves running solution discoveries and hosting customer experience workshops. Candidates should have a Bachelor's in Computer Science or Engineering, and 3-5 years of CX experience. Proficiency in English and Arabic is required. The position offers opportunities for significant impact within a collaborative team environment and may involve travel.

Benefits

Competitive salary

Flexible work environment

Opportunity for employee impact

Qualifications

• 3-5 years previous CX experience as a pre-sales consultant or business analyst.
• Experience working with Enterprise Cloud Applications as a pre-sales expert.
• Strong ability to articulate opinions on current technology trends.

Responsibilities

• Run business-focused solution discoveries directly with customers.
• Host customer journey mapping exercises to understand client operations.
• Tailor messaging for various business and technical stakeholders.

Skills

Analytical capabilities

Customer focus

Strong presentation skills

Time management

Ability to multitask

Self-initiative

Team player

Technological knowledge

Language proficiency in English and Arabic

Education

University Bachelor’s degree in Computer Science or Engineering

Tools

Database technologies

Networking technologies

Job description

A technology company is seeking a Senior Solution Consultant in Saudi Arabia. This role involves running solution discoveries and hosting customer experience workshops. Candidates should have a Bachelor's in Computer Science or Engineering, and 3-5 years of CX experience. Proficiency in English and Arabic is required. The position offers opportunities for significant impact within a collaborative team environment and may involve travel.