Senior CRM Campaign Lead | Data-Driven Growth

Samsung by Korn Ferry; Riyad Al Khabra; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading electronics company is seeking a Senior Specialist – CRM to develop and optimize customer management strategies. This role involves coordinating CRM campaigns, managing stakeholder relationships, and utilizing CRM platforms. The ideal candidate has over 5 years of experience in CRM or digital marketing, strong analytical skills, and proficiency in Excel and presentation tools. Arabic language skills are a plus. This position is located in Riyad Al Khabra, Saudi Arabia.

Qualifications

• 5+ years of experience in CRM, digital marketing, or customer lifecycle management.
• Strong analytical and data-driven mindset with CRM platform experience.
• Excellent communication and presentation skills in English.

Responsibilities

• Develop and execute CRM campaign plans in collaboration with stakeholders.
• Manage agency relationships to ensure timely deliverables.
• Conduct segmentation analysis to target specific customer demographics.

Skills

CRM platforms usage

Analytical skills

Stakeholder management

Digital marketing understanding

Campaign planning

Communication skills

Presentation skills

Education

Bachelor’s degree in Marketing, Business Administration, or related field

Master’s degree (preferred)

Professional certification in CRM or Digital Marketing

Tools

Salesforce

Adobe

SAP

Microsoft Excel

Microsoft PowerPoint

Data visualization tools

Job description

A leading electronics company is seeking a Senior Specialist – CRM to develop and optimize customer management strategies. This role involves coordinating CRM campaigns, managing stakeholder relationships, and utilizing CRM platforms. The ideal candidate has over 5 years of experience in CRM or digital marketing, strong analytical skills, and proficiency in Excel and presentation tools. Arabic language skills are a plus. This position is located in Riyad Al Khabra, Saudi Arabia.