Senior Client Service & Operations Leader

State Street; Saudi Arabia; On-site; SAR 224,000 - 338,000; Full time

Job summary

A global investment services provider in Saudi Arabia is seeking an Officer for Client Service and Operations. The ideal candidate will have over 3 years of client service experience, with strong people management and communication skills. Responsibilities include managing client operations, resolving issues, and delivering excellence in service. Competitive benefits and a chance to make an impact in the financial services industry are included.

Benefits

Competitive medical care

Flexible work programs

Educational support

Qualifications

• 3+ years of client-facing experience in a service and operations environment.
• Fluent in Arabic and English, both written and spoken.
• Strong experience in Banking and Financial Services.

Responsibilities

• Manage Client Service Operations function for State Street Saudi Arabia.
• Act as a contact point for full-service clients.
• Resolve client issues in a timely manner.
• Oversee delivery of monthly KPI reporting.

Skills

Client Service Expertise

People Management Skills

Problem Solving

Analytical Skills

Communication Skills

Education

Bachelor’s degree in Finance, Business or Accounting

Tools

PAM accounting system

Job description

A global investment services provider in Saudi Arabia is seeking an Officer for Client Service and Operations. The ideal candidate will have over 3 years of client service experience, with strong people management and communication skills. Responsibilities include managing client operations, resolving issues, and delivering excellence in service. Competitive benefits and a chance to make an impact in the financial services industry are included.