Senior Business Development Manager – Riyadh, KSA

Western Union; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading global FinTech company is seeking a Business Development Manager to join their Riyadh office. The role involves expanding the agent network in Saudi Arabia and strengthening relationships while driving growth opportunities. Candidates should have over 10 years of Business Development experience in the remittance sector, strong knowledge of Saudi market dynamics, and experience in client-facing roles. This position offers a competitive salary and benefits, including health insurance and development platforms.

Benefits

Short-term incentives

Health and life insurance

Access to best-in-class development platforms

Comprehensive medical coverage

Group Life Policy

End-of-service benefits

Qualifications

• Minimum 10 years of experience in Business Development, specifically in remittance.
• Proven experience in financial services or FinTech sector, preferably with exposure to digital wallets.
• Strong understanding of the Saudi remittance ecosystem, including banks and regulators.
• Proven success in client-facing roles such as account management or agent acquisition.
• Self-starter with excellent organizational skills and problem-solving abilities.

Responsibilities

• Develop and expand relationships with existing and new remittance agents.
• Lead agent acquisition initiatives within the Saudi market.
• Drive agent performance through effective sales strategies.
• Monitor market trends and inform strategic decision-making.
• Ensure compliance with local regulatory requirements.

Skills

Business Development

Relationship Management

Financial Services

Sales Strategies

Regulatory Compliance

Negotiation Skills

Arabic Language

Job description

Are you interested in joining a globally diverse FinTech organization which is passionate about serving customers with omnichannel ways of accessing remittance services, building market profiles, and driving growth? Join Western Union as a Business Development Manager and be part of a global FinTech company that values growth, innovation, and excellence.

Motivated by our values : Purpose driven, globally minded, trustworthy & respectful.

At Western Union, we leverage insights from our diverse customers and teams to offer reliable financial services to individuals, small businesses, corporations, and NGOs. Our global workforce of over 8,000 employees supports operations across 200 countries and territories. We believe in making financial services accessible and impactful.

Western Union powers your pursuit.

As a Business Development Manager, you will focus on expanding our agent network and strengthening existing relationships in the Saudi market. Your role will be pivotal in identifying growth opportunities, acquiring new agents, and increasing in-store performance. From acquisition through to end‑to‑end sales, you’ll work collaboratively with internal stakeholders in marketing, operations, compliance, and finance to ensure agents meet strategic and operational goals.

Key Responsibilities

• Develop, manage, and expand strong relationships with existing and new remittance agents across Saudi Arabia, ensuring sustained growth and market penetration.
• Lead agent acquisition initiatives within the Saudi market, focusing on high‑potential partners aligned with Western Union’s strategic priorities.
• Drive agent performance through effective sales strategies, in‑store optimization, pricing initiatives, promotions, and product adoption across digital and physical channels.
• Identify, evaluate, and execute growth opportunities within the remittance and payments ecosystem, including collaborations with banks, exchange houses, retail chains, and FinTech partners.
• Collaborate closely with internal stakeholders across marketing, operations, compliance, product, and finance to ensure agents meet regulatory, operational, and performance standards.
• Monitor Saudi, regional, and global remittance market trends, including competitor movements, regulatory changes, and emerging FinTech solutions, to inform strategic decision‑making.
• Act as a subject‑matter expert on the Saudi remittance landscape, including customer behaviour, corridor dynamics, and competitive positioning.
• Ensure strict adherence to local regulatory requirements and internal compliance policies, working proactively with agents to mitigate risks.
• Represent the company in industry forums, partner discussions, and key negotiations within the Kingdom.
• Travel regularly within Saudi Arabia to manage relationships, support agent performance, and ensure successful execution of business initiatives.

Role Requirements

• Minimum 10 years of experience in Business Development, with demonstrated remittance and money transfer experience within Saudi Arabia.
• Proven experience in the remittances, payments, FinTech, or financial services sector, preferably with exposure to digital wallets, cross‑border payments, or alternative payment solutions.
• Strong understanding of the Saudi remittance ecosystem, including exchange houses, banks, FinTech players, regulators, and key customer corridors.
• In‑depth knowledge of global and regional Money Transfer Operators (MTOs), their operating models, products, pricing strategies, and competitive dynamics.
• Proven success in client‑facing roles such as account management, partnership development, or merchant / agent acquisition within financial services.
• Solid understanding of SAMA regulations, AML / KYC requirements, and compliance standards applicable to remittances and payments in Saudi Arabia.
• Currently based in Saudi Arabia with the ability to travel extensively within the Kingdom as required.
• Strong solution‑based selling skills with a track record of driving revenue growth, market share expansion, and partner performance improvement.
• Self‑starter with a proactive, results‑driven mindset, excellent organizational skills, and the ability to manage multiple priorities independently.
• Ability to work effectively with cross‑functional and multicultural teams in a fast‑paced, matrix organisation.
• Excellent communication, negotiation, and relationship‑management skills; Arabic language skills are a strong advantage.

Benefits

In addition to a competitive salary, you’ll enjoy :

• Short‑term incentives
• Health and life insurance
• Access to best‑in‑class development platforms
• Saudi Arabia‑specific benefits include :
• Comprehensive medical coverage
• Group Life Policy
• End‑of‑service benefits

Global Travel Policy

Western Union values in‑person collaboration, learning, and ideation whenever possible.

This role is categorized as Office‑Based, requiring regular presence at our Riyadh office to support daily operations and team coordination.