Security Manager - Four Seasons Hotel Madinah, Saudi Arabia

Four Seasons Hotels and Resorts; Medina; On-site; SAR 100,000 - 120,000; Full time

Job summary

A leading luxury hotel chain is seeking a Security Manager for their property in Medina, Saudi Arabia. The role involves overseeing safety operations, leading the security team, and implementing security protocols to ensure a safe environment for guests and staff. The ideal candidate should have a Bachelor's degree in Security Management or Criminal Justice and substantial experience in security management, particularly in hospitality.

Benefits

Competitive salary in a tax-free environment

Housing and transportation allowances

30 days of vacation plus public holidays

Complimentary meals and uniform cleaning

Medical and life insurance

Employee Assistance Program and worldwide complimentary room nights

Opportunities for growth and development

Additional family benefits

Qualifications

• Proven experience in security management and supervisory roles, preferably in hospitality.
• In-depth knowledge of security protocols and regulations.
• Familiarity with emergency response procedures.

Responsibilities

• Oversee daily security operations ensuring guest and staff safety.
• Lead and manage the security team, maintaining high performance.
• Develop and update security protocols and emergency procedures.
• Conduct regular audits and inspections for compliance.
• Respond to emergencies with effective resolutions.

Skills

Leadership

Communication

Organizational skills

Decision-making under pressure

Knowledge of security protocols

Education

Bachelor's degree in Security Management or Criminal Justice

Tools

Security systems

Surveillance tools

Incident reporting software

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location: Steps from the Prophet's Mosque, our Hotel will offer luxury accommodation for the city's 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet's Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

About the Role

We are seeking an experienced and proactive Security Manager to oversee the safety and security operations at Four Seasons Hotel Madinah. Reporting to the Director of Operations, you will be responsible for ensuring a secure environment for guests, employees, and hotel assets. You will lead the security team, implement security protocols, and oversee emergency response procedures while maintaining the highest standards of service and professionalism.

What You Will Do

• Oversee the daily operations of the security department, ensuring the safety and security of the hotel's guests, staff, and property.
• Lead, train, and manage the security team, ensuring effective performance and adherence to hotel security policies and procedures.
• Develop, implement, and regularly update security protocols, emergency procedures, and risk management strategies.
• Conduct regular security audits and inspections to identify vulnerabilities and ensure compliance with safety regulations.
• Respond to emergency situations such as fire alarms, medical incidents, or security breaches, ensuring quick resolution and safety.
• Manage the surveillance systems and review footage to investigate and report incidents.
• Ensure security policies are followed during hotel events, meetings, and guest activities.
• Collaborate with other hotel departments to ensure seamless operations, especially during large events or high-risk situations.
• Monitor and assess the security of hotel access points, parking areas, and public spaces.
• Prepare reports on security-related incidents, daily activities, and department performance metrics.
• Manage the department's budget, ensuring the efficient use of resources, staffing, and equipment.

What You Bring

• Bachelor's degree in Security Management, Criminal Justice, or a related field.
• Proven experience in security management, with previous experience in a supervisory role, preferably within the hospitality industry.
• Strong leadership, organizational, and communication skills.
• In-depth knowledge of security protocols, emergency response procedures, and regulatory compliance.
• Ability to work under pressure and make quick, effective decisions in crisis situations.
• Familiarity with security systems, surveillance tools, and incident reporting software.
• Proficiency in English; Arabic language skills are a plus.
• Suitable candidates must be eligible to work in Saudi Arabia.

What We Offer

• Competitive salary in a tax-free environment.
• Housing and transportation allowances.
• 30 days of vacation plus public holidays.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.
• Additional family benefits.

Schedule & Hours

This is a full-time role.

Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for safety and security of our employees, guests and property.