Security GRC Specialist: Incident & Change Champion

NTT; Riyadh; On-site; SAR 80,000 - 100,000; Full time

Job summary

A leading global technology services firm is seeking an Information Security GRC Specialist in Riyadh, Saudi Arabia. The role involves monitoring security infrastructures, managing client requests, and providing second-level support. The ideal candidate should possess a bachelor's degree in IT or equivalent experience, with skills in ticketing tools like ServiceNow. This position fosters a collaborative environment and requires excellent communication skills across diverse teams. Competitive compensation and career growth opportunities available.

Qualifications

• Experience with ticketing tools and security infrastructure.
• Ability to communicate effectively with clients and teams.
• Capable of auditing incident and request tickets for quality.

Responsibilities

• Monitor, identify, investigate, and resolve technical incidents.
• Manage work queues and perform operational tasks.
• Assist L1 Security Engineers with escalations and troubleshooting.

Skills

Experience with managed services handling security infrastructure

Proficiency in active listening

Excellent planning skills

Strong communication across cultures

Client-focused mindset

Ability to work well under pressure

Willingness to put in longer hours

Education

Bachelor's degree in IT / Computing

Tools

ServiceNow

Job description

A leading global technology services firm is seeking an Information Security GRC Specialist in Riyadh, Saudi Arabia. The role involves monitoring security infrastructures, managing client requests, and providing second-level support. The ideal candidate should possess a bachelor's degree in IT or equivalent experience, with skills in ticketing tools like ServiceNow. This position fosters a collaborative environment and requires excellent communication skills across diverse teams. Competitive compensation and career growth opportunities available.