Section Head In Vendor Inspection VI

SOES; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading inspection company in Riyadh is seeking a knowledgeable team member to manage inspectors, ensure technical correctness of reports, and maintain client relationships. The ideal candidate will demonstrate strong communication and administrative qualities, work under strain, and be aware of health and safety standards. Responsibilities include performance reporting, revising procedures, and initial training for inspectors.

Qualifications

• Must endure strain and demonstrate a superior sense of responsibility.
• Awareness of health, environment, and safety aspects.
• Ability to work with technical and operational staff.

Responsibilities

• Review and revise working procedures and instructions continuously.
• Ensure accuracy of reports and invoices and maintain the record-keeping system.
• Report regularly to the Department Manager regarding performance.
• Manage Inspectors/Expediters and ensure technical correctness of reports.
• Train Inspectors on the job and prepare for Aramco exams.

Skills

Communication skills

Administrative qualities

Ability to work under strain

Job description

Overview

Work in a team and communicate well with other disciplines to create a good working relationship with technical and operational staff. Must be able to work under all work circumstances, endure strain, and demonstrate a superior sense of responsibility. Be aware of all health, environment and safety aspects when working on location. Administrative qualities are required. Good communication skills.

Responsibilities

• Review and revise working procedures and instructions continuously.
• Ensure accuracy of reports and invoices and maintain the record-keeping system.
• Report regularly (monthly) to the Department Manager regarding performance of the section, including workloads, personnel performance, assignment loss log, and client complaints log; prepare job instructions in consultation with Operations/Technical Management when necessary.
• Forward instructions and manage Inspectors/Expediters.
• Arrange and confirm forthcoming client assignment visits and assist Coordinators as needed.
• Ensure reports submitted to clients are technically correct and that all assignment-related reports are submitted on time in accordance with contractual agreements or client guidance.
• Attend and guide responses to client queries, requirements and complaints to satisfy clients.
• Initial Inspectors training (on-the-job as well as Aramco exam related) shall be provided.

Job Specification

The following targets should be achieved in the upcoming two financial years.

• Type of target to achieve: Year 2015, 2016
• Number of SAVID approved Inspector: To be announced by Business Development
• No of inspection visit/Inspector/month: To be announced by Business Development
• No of Saudi Inspectors, GCC: To be announced by Business Development
• Targeted sales: To be announced by Business Development
• Client Complaint Note1 (in %): 20-25 (2015) and 10-15 (2016)
• Assignment loss Note 2 (in %): 5-10 (2015) and 5-7 (2016)
• Targeted overseas sales (in number of visits): To be announced by Business Development
• Note 1: Client complaints/month (percentage) = complaints in a month / 30. In a year, this is the average of twelve months. Complaints relate to late report submission, late email responses without proper justification for delay, inspectors not appearing at vendor locations, etc. All complaints shall be closed to the satisfaction of involved parties.
• Note 2: Generated from Monthly Assignment Loss Log. Monthly assignment loss = (number of RFI losses in the month / total visits in that month) expressed as a percentage. In a year, this is the average of twelve months. RFI means Request For Inspection from clients.
• Performance Rating: Annual rating; if the rating is below target, the company reserves the right to review and take necessary action at its discretion.

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