Saudi National - Sales & Customer Service Exec

SellAnyCar.com; Riyadh; On-site; SAR 30,000 - 50,000; Full time

Job summary

A used car buying service in Riyadh is seeking a customer service professional responsible for vehicle inspections and seller interactions. The ideal candidate will have 3-5 years of technical or customer service experience, strong vehicle inspection skills, and must be a native Arabic speaker. Opportunities for growth and development are provided.

Benefits

Opportunities for growth and development

Qualifications

• Minimum 3-5 years Technical/Customer Service experience.
• Strong expertise in Vehicle Inspection.
• Native Arabic Speaker and Saudi National required.

Responsibilities

• Meet & Greet the Seller in a warm and professional manner.
• Perform the Vehicle Inspection accurately and courteously.
• Assist in closing the deal using negotiation and sales techniques.

Skills

Vehicle Inspection skills

Customer Experience/Sales skills

Proficiency in using Browsers, Applications & Email

Education

Diploma/Degree

Job description

Company Description

Kayishha offers a new, safe and convenient way of selling your car throughout the Arab world. Use our free car valuation service regardless of make and model to determine the best used car price.

Take advantage of the professional and gratis car inspection and the fast car buying service by SellAnyCar.com - the perfect alternative to time-consuming and tiring advertisements.

Kayishha offers free car deregistration, part-exchange and settlement of bank loans and mortgages. In any situation we offer you a fast, easy and fair car buying service.

Job Description

To include:

• Meet & Greet the Seller in an Appropriate Warm & professional manner to create Good First Impression & Build Rapport.
• Guide the Seller to undergo the Relevant Check-in, Waiting & Deal Area process.
• Perform the Vehicle Inspection in a Safe, Courteous & Professional Manner.
• Complete the Inspection Report Accurately within the Stipulated Time as per SAC Quality Standards for Picture & Vehicle Inspection.
• Identity the Seller’s hot buttons using the standard Open & Close Ended Qualifying Questions & feed the closer with the information.
• Assist the Closer in Closing the deal by using appropriate Trial Closing, Negotiation, Perceived Value increase & Objection Handling Techniques.
• Complete the appropriate documentation for the Accepted Offers and forward it along with the vehicle it to the Operation Team & ensure that it is received by them in full.
• Ensure that all the Prospective Sellers who accept / reject the offer are send-off in a professional & courteous manner to have a positive image of SAC & motivate them to refer other sellers to us.

Qualifications

• KSA Driving License
• Minimum 3-5 years Technical /
• Customer Service experience
• Diploma / Degree qualified
• Strong Vehicle Inspection skills
• Strong Customer Experience / Sales skills
• General Proficiency in using Browsers, Applications & Email
• Native Arabic Speaker
• Saudi National

Additional Information

Provide opportunities for growth and development