Sales - Riyadh

Ahmed Abdullah Al Essa; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading retail company in Riyadh is seeking a Sales Associate to enhance customer experience and drive sales. The ideal candidate will engage with customers, provide product recommendations, and demonstrate strong sales techniques. A goal-oriented individual with retail experience and fluency in Arabic and English is preferred. This role offers an opportunity to thrive in a dynamic environment with flexible hours.

Qualifications

• Exceptional communication skills with an ability to engage with customers.
• Proven experience in retail sales or a similar customer-facing role.
• Strong problem-solving skills in handling customer complaints.
• Ability to work flexible hours, including weekends.
• Goal-oriented mindset with a passion for achieving sales targets.
• Fluency in Arabic and English is preferred.

Responsibilities

• Engage with customers and provide tailored product recommendations.
• Demonstrate product features and benefits to enhance sales.
• Process transactions accurately and efficiently.
• Collaborate with team members to exceed sales goals.
• Assist in visual merchandising and maintaining the sales floor.
• Handle customer inquiries and resolve issues promptly.

Skills

Sales Techniques

Customer Service

Communication Skills

Team Collaboration

Time Management

Tools

Point-of-sale (POS) systems

Job description

We are seeking a dynamic and results-driven Sales Associate to join our retail team in Riyadh, Saudi Arabia. The ideal candidate will have a passion for customer service and a strong understanding of sales techniques to enhance the shopping experience for our clients. As a Sales Associate, you will play a crucial role in driving sales and building long-term customer relationships. You will be responsible for providing exceptional service, promoting our products, and ensuring a seamless shopping experience. This role requires a proactive and enthusiastic individual who thrives in a fast-paced environment and is committed to achieving sales targets.

Responsibilities:

1. Engage with customers to understand their needs and provide tailored product recommendations.
2. Demonstrate product features and benefits to enhance customer understanding and drive sales.
3. Maintain knowledge of current promotions, policies, and product details to assist customers effectively.
4. Process transactions accurately and efficiently, ensuring a smooth checkout experience.
5. Collaborate with team members to meet and exceed sales goals and contribute to a positive team environment.
6. Assist in visual merchandising and maintaining the cleanliness and organization of the sales floor.
7. Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
8. Participate in training sessions and workshops to improve sales techniques and product knowledge.
9. Monitor inventory levels and assist in restocking products as needed.
10. Gather customer feedback to share with management for continuous improvement.

Preferred Candidate:

1. Exceptional communication skills with the ability to engage and connect with customers.
2. Proven experience in retail sales or a similar customer-facing role.
3. Strong problem-solving skills and the ability to handle customer complaints professionally.
4. Ability to work flexible hours, including weekends and holidays, to meet business needs.
5. Demonstrated ability to work collaboratively in a team environment.
6. Goal-oriented mindset with a passion for achieving sales targets.
7. Proficiency in using point-of-sale (POS) systems and basic computer applications.
8. Ability to adapt to changing priorities and a fast-paced retail environment.
9. Fluency in Arabic and English is preferred to cater to a diverse customer base.
10. Strong attention to detail and a commitment to providing excellent customer service.

Skills

• Sales Techniques: A solid understanding of various sales strategies, including upselling, cross-selling, and consultative selling, is essential for maximizing revenue and enhancing customer satisfaction.
• Customer Service: Strong customer service skills are crucial for building relationships, addressing customer inquiries, and resolving complaints, ensuring a positive shopping experience.
• Communication Skills: Excellent verbal communication skills are necessary for effectively conveying product information and engaging with customers to understand their needs.
• Team Collaboration: The ability to work well with others is important for achieving collective sales goals and fostering a supportive work environment.
• Time Management: Effective time management skills help prioritize tasks and manage multiple responsibilities in a busy retail setting.