Sales Representative

Junaid Perfumes; Dammam; On-site; SAR 120,000 - 150,000; Full time

Job summary

A retail perfumes company in Dammam is looking for a Sales Assistant/Executive. The role involves engaging with customers, achieving sales targets, and managing inventory. Candidates should have a minimum of a high school diploma and 1–3 years of experience in retail or cosmetics. The position also requires strong customer service skills and the ability to work in a fast-paced environment.

Qualifications

• Minimum High School, Diploma; Bachelor’s in Marketing, sales, or related field.
• 1–3 years’ experience in retail, perfumes, or cosmetics industry preferred.
• Strong customer service, sales, and communication skills.
• Ability to work in a fast-paced retail environment and achieve sales targets.
• Basic knowledge of POS systems and MS Office.

Responsibilities

• Greet customers warmly and thank them for shopping.
• Review daily sales, UPT/ATV, planning to achieve individual, daily, and monthly targets.
• Convert non-buying customers into buyers to increase the store’s customer base.
• Keep proper records of customer demands and follow up regularly.
• Apply best-selling techniques to meet customer needs and drive sales.
• Showcase the full range of products.
• Gather customer feedback on pricing, fragrance, packaging, and bottle design.
• Support training of new hires.
• Take initiative to improve business performance and customer service levels.
• Maintain shop hygiene and cleanliness throughout the shift.
• Conduct shop walkthroughs at the start of the shift.
• Handle customer returns and complaints professionally.
• Implement FIFO for stock.
• Report out-of-stock products to the shop in-charge.

Job description

• Greet customers warmly and thank them for shopping.
• Review daily sales, UPT/ATV, planning to achieve individual, daily, and monthly targets.
• Convert non-buying customers into buyers to increase the store’s customer base.
• Keep proper records of customer demands and follow up regularly.
• Apply best-selling techniques to meet customer needs and drive sales.
• Showcase the full range of products, including sprays, oils, gels, bakhoor, and accessories.
• Gather customer feedback on pricing, fragrance, packaging, and bottle design.

Training & Self-Development

• Support training of new hires and share job-related knowledge to strengthen the team.
• Take initiative to improve business performance and customer service levels.

Operations & Store Management

• Maintain shop hygiene and cleanliness throughout the shift.
• Conduct shop walkthroughs at the start of the shift, noting deficiencies for rectification.
• Ensure price standees, testers, and displays are properly maintained and presentable.
• Handle customer returns and complaints professionally, reporting issues to the shop in-charge.
• Implement FIFO (First In First Out) for stock and maintain related reports.
• Dispose of burned charcoal safely and manage tester inventory accurately.
• Ensure closing procedures, sales reports, and system shutdowns are completed properly.

Inventory Management

• Report out-of-stock top-selling products to the shop in-charge.
• Identify slow-moving stock and coordinate with shop in-charge to create liquidation plans.
• Notify the shop in-charge about supplies like smelling strips, bags, invoice papers, and wrapping sheets.
• Adhere to all company policies and operational procedures.
• Maintain accurate attendance records and mark breaks properly.
• Follow the customer dealing policy, ensuring all customers are assisted fairly.
• Implement the sales return policy 100%.
• Adhere strictly to the scheduled work hours.

Qualifications

• Minimum High School ,Diploma; Bachelor’s in Marketing, sales, or related field.
• 1–3 years’ experience in retail, perfumes, or cosmetics industry preferred.
• Strong customer service, sales, and communication skills.
• Ability to work in a fast-paced retail environment and achieve sales targets.
• Basic knowledge of POS systems and MS Office.

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