Sales Manager MICE

Accor; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel brand is seeking a Sales Executive in Saudi Arabia to drive sales and market hotel products effectively. The ideal candidate will have a Bachelor Degree in Marketing or a Diploma in hospitality, along with 3-4 years of experience in a 4-5 star hotel. You will be responsible for maintaining customer relationships, maximizing occupancy rates, and providing ongoing market intelligence.

Qualifications

• 3-4 years experience in 4-5 star hotel environment.
• Strong communication skills for client engagement.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Maintain up-to-date knowledge of hotel products and rates.
• Provide ongoing market intelligence by monitoring segments.
• Maximize occupancy rates through effective selling techniques.
• Prepare reports on sales activities and market trends.

Skills

Marketing skills

Sales techniques

Customer service

Relationship building

Education

Bachelor Degree in Marketing or Diploma in vocational hospitality

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

• To betotally familiarwith hotel products, rates, and promotionsat all times.Maintain up to date understanding of company products and rates and involvement in cross selling of these whenrequired
• Beawareofthestrengthsandweaknessesof allcompetinghotelandrestaurantproductsandprovideweeklyregularupdatesaftervisitingcompetitionhotelsallocatedfortrackingpurposes
• Provideongoingmarketintelligencebymonitoringbusinesssourcesandsegments
• Representhotel attradefairs,functionsandotherrelatedeventsasdirected.
• Ensurethatsalesblitzesinthelocalcityoroutstationforthegeographicareaofresponsibilityareconductedtimelyandefficiently.
• Participate in hotel activities including promotions, sales blitzes,entertainmentand other operational areas as directed.
• Penetrate and saturate prospective and existing customer organizations for effective multi department selling.
• Service needs of customers by attending to all requests promptly within 24 hours.
• Assist the DOSM in pursuing new market segments to secure sales and prepare proposals for consideration
• Develop strong,secureand productive business relations with all companies within portfolio under the geographic / market segmentallocated.
• Positive communication of the hotel image toexisting and potential customer at all times.
• Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
• Handle guest and employee inquiries in a courteous and efficient manner.
• Maximize occupancy and average rate of hotel through creative and selective selling.
• Accurately report the month-end, year-to-date room night and revenue accounts to the DOSM, for revenue increasing opportunities andpossible actionplans.
• Report on trends in the industry and local markets.
• Budget, plan, and execute cost-effective and productive sales trips at least 45 days prior to your trip.
• Maintaina calendar allowing you to meet all established deadlines and planned sales trips. Regular deadlines include (but are not limited to) the monthly forecast and expect-to-turn reports.
• Maintainaccurateinformation on all new andon-goingleads and accounts, including solicitation efforts.
• Plan and execute cost-effective and productive sales trips into your assigned territory, to improve and increase our penetration of that market.
• Contact and entertain clients during their site visits and through invitations to contacts within his/her respective segment.
• Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and repliedin due time.
• Prepares and transmits the Call Reports on a weekly basis to the DOSM.
• Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor’s sales and promotion efforts, forecast for all sales activities & production/conversion figures. Attends once a month hotel’s Sales/Rooms Division and Credit meeting.
• Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility.
• Establishes and signs contracts considering the official Rate Policy in co-ordination with the DOSM.
• Conducts rate market surveys toadvisemanagement of actual market trends.
• Special deals(out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel’s management.
• Thoroughly familiarizes oneself with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur.
• He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• Other duties as assigned.
• Perform duties ina manner that respects RixosHotels & Resorts’ Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.
• Assistin Task Force Teams for new openings.
• Carry out any other reasonable task (which may not bestatedhere) asrequested.

Qualifications

Bachelor Degree in Marketingor Diplomain vocational hospitality,3–4years experiencein4-5 starHotel