Sales Manager - Digital Transformation & Cyber Security Services

Antal International Network; Riyadh; On-site; Confidential; Full time

Job summary

A leading technology solutions provider in Riyadh is looking for a Sales Manager for Digital Transformation & Cyber Security Services. The role involves managing government and private clients, providing strategic direction, and enhancing customer relationships. Ideal candidates have a Bachelor’s degree, over 6 years of relevant experience, and a strong knowledge of digital transformation, cloud, and cybersecurity.

Qualifications

• 6+ years of experience in a client servicing or partner relationship role.
• Experience with related advisory services, management, or technical consultancy.

Responsibilities

• Manage all aspects of client business, providing exceptional client service.
• Design short and long-term growth strategies.
• Build and sustain long-term client relationships.

Skills

Knowledge of Digital Transformation

Smart Cities / Nations

Cloud

Cyber Security

Excellent communication and interpersonal skills

Excellent analytical and quantitative thinking skills

Education

Bachelor’s Degree in Computer Science, Social Science, Business Management, or equivalent

Tools

ITIL v3 Practitioner or v4 Foundation

Job description

Sales Manager - Digital Transformation & Cyber Security Services

Our client, a leading Saudi Arabian Digital Transformation and Technology Solutions provider is looking to hire a Sales Manager - KSA, managing government & private clients advising on Cloud, Cyber Security & Smart City projects. Preferred local national.

JOB OBJECTIVE: Provide strategic direction, accountability & vision for designated COMPANY’s clients—planning budgets, managing projects, setting goals, identifying additional business opportunities, and ensuring exceptional client satisfaction.

Day to Day Operations:

• Manage all aspects of client business, providing exceptional client service, while maximizing profitability by identifying opportunities to upsell and cross-sell COMPANY’s range of Digital Transformation solutions.
• Recommend budgets and monitor financial performance versus the budget so that the business is aware of forecasted revenues.
• Maximize penetration of COMPANY’s solutions and product offerings among large existing clients, as well as new prospects.
• Design short and long-term growth strategies, as well as prepare execution plans to achieve & surpass targets.
• Build and sustain long-term client relationships by understanding their business needs, strategies and vision, and recommending relevant digital transformation solutions.
• Serve as the key point of contact for key accounts and customer stakeholders.
• Bring consulting skills and capabilities to the table by advising internal resources on pre-sale, sale, and delivery strategies & tactics.
• Assist vertical leads in identifying clients and departments that require change management to adapt to new technologies.
• Ensure adherence to expected performance levels and proactively identify new requirements for all key clients.
• Manage account profitability and monitor performance targets by proactively identifying new opportunities for growth.
• Support key clients in their Digital Transformation journey by becoming their trusted partner.
• Monitor customer NPS, generate customer insights and develop strategies to promote customer advocacy.
• Win and close key Digital Transformation projects within each designated account, while achieving significant overall growth across the client portfolio.

Budgets and Plans: Contribute to budget planning and monitor financial performance so that the business is aware of cost and revenue forecasts, areas of underperformance, and opportunities for improvement

Strategy /Tactical: Be involved in short- and long-range growth strategies, preparing execution plans to achieve targets.

Operational Excellence: Monitor and apply market research, as well as industry best practices and emerging trends that can be applied to COMPANY’s.

People Development: Provide coaching to team members and peers to drive knowledge and understanding of the value of collaboration.

Track individual KPIs to ensure optimum output and delivery efficacy

Continuous Improvement: Motivate one’s team and identify opportunities to take part in change initiatives, programs & projects that reflect international best practices and changes in the competitive environment.

Policies, Processes & Procedures: Recommend improvements and contribute to the implementation of procedures & controls so that all relevant procedural requirements are fulfilled while delivering the highest quality of service to customers.

MIS & Reports: Prepare MIS statements and reports to meet the departments and COMPANY’s requirements, policies and standards.

Minimum Qualifications:

• Bachelor’s Degree in Computer Science, Social Science, Business Management, or equivalent
• Experience with related advisory services, management, or technical consultancy
• ITIL v3 Practitioner or v4 Foundation preferred
• 6+ years of experience in a client servicing or partner relationship role

Job Specific Skills:

• Knowledge of Digital Transformation, Smart Cities / Nations, Cloud, and Cyber Security.
• Understanding of partnership processes & industry best practices.
• Excellent communication and interpersonal skills.
• Excellent analytical and quantitative thinking skills.