Sales Manager

Lucidya; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading AI Customer Experience firm in Saudi Arabia seeks a Sales Manager to drive revenue growth and lead a high-performing sales team. Responsibilities include developing strategies, overseeing the sales cycle, and ensuring sales targets are met. The ideal candidate will have a strong sales management background and proficiency in CRM tools. This role offers a dynamic work environment and opportunities for professional development.

Qualifications

• Proven experience in sales management and team leadership.
• Strong analytical skills to interpret sales data and trends.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead the sales team to achieve revenue targets.
• Develop and execute sales strategies and account plans.
• Oversee the entire sales cycle and monitor sales performance.

Skills

Leadership

Sales strategy development

Relationship management

CRM proficiency

Tools

HubSpot CRM

Job description

Overview

Lucidya is MENA’s leading AI-powered Customer Experience Management (CXM) suite, enabling brands to truly understand and act on customer insights. Our unified platform covers every stage of the CX journey, from social listening and omnichannel conversations to surveys, CDP, customer engagement, and AI-driven analytics.

About the Role: We are seeking a highly driven and strategic Sales Manager to lead our sales organization and drive revenue growth. This role is responsible for managing a team of sales professionals, developing strategies to acquire and expand customer relationships, and ensuring the achievement of sales targets. As a key leader in the commercial team, you will build a scalable, efficient, and high-performing sales function that strengthens Lucidya’s market presence and long-term growth.

What You’ll Do

• Lead, coach, and develop the Sales team to consistently achieve and exceed revenue targets.
• Define and execute sales strategies, account plans, and market expansion initiatives aligned with Lucidya’s growth objectives.
• Oversee the full sales cycle, from prospecting and pipeline development to deal negotiation and closure.
• Monitor sales performance, pipeline health, and team productivity through HubSpot CRM, ensuring accuracy and actionable reporting.
• Collaborate with Marketing, Customer Success, and Product teams to align go-to-market efforts, drive customer engagement, and maximize opportunities.
• Establish clear KPIs and performance metrics, driving accountability and continuous improvement across the team.
• Provide ongoing training, feedback, and mentorship to strengthen team members’ consultative selling, negotiation, and relationship-building skills.
• Analyze sales data to identify trends, gaps, and opportunities, implementing strategies to accelerate growth.
• Represent the Sales function in cross-functional leadership meetings, contributing to overall business strategy and revenue forecasting.