Sales Lead

Alnafitha IT; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading IT services provider in Saudi Arabia seeks a Sales Lead to drive revenue targets and market growth. The role involves managing a successful sales team while engaging key enterprise clients to achieve strategic business objectives through Microsoft solutions.

Benefits

Professional development opportunities

Collaborative team environment

Challenging projects with industry leaders

Qualifications

• 8+ years in IT sales, with 3+ in managerial roles.
• Deep knowledge of Microsoft ecosystem (Azure, M365).
• Proven ability to meet/exceed revenue targets.

Responsibilities

• Lead sales strategy and manage a team of specialists.
• Build client relationships and identify new business opportunities.
• Optimize sales processes for exceptional customer value.

Skills

Communication

Negotiation

Leadership

Collaboration

Education

Bachelor’s degree in IT, Computer Science, or Business Administration

MBA or relevant certifications

ITIL Foundation

Inbound Sales certification

Tools

CRM systems like Microsoft Dynamics 365

Zoho CRM

Job description

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability.

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary / Objective

The Sales Lead is responsible for leading & executing the sales strategy to achieve revenue targets and market growth. This role involves managing a team of sales specialists across regions. The Sales Lead plays a critical role in aligning the sales team with business objectives, identifying new business opportunities on Microsoft solutions including cloud, and optimizing sales processes to deliver exceptional customer value and business performance.

Key Responsibilities / Duties

1. Sales Strategy Ownership

• Align closely with Business Development Department to identify opportunities and build joint strategies for selling Microsoft technologies and solutions.
• Develop and execute the sales strategy for IT solutions across cloud, infrastructure, and Microsoft technologies.
• Align go-to-market plans with business goals and ensure consistent pipeline generation and revenue growth.

Client Engagement Leadership

• Act as the primary face to key enterprise clients.
• Build strong, trust-based relationships by deeply understanding business objectives and aligning them with the right technology and services.
• Coordinate with Pre-Sales and Technical Delivery teams to ensure seamless execution from opportunity to closure.
• Identify new business opportunities by engaging stakeholders (Presales team, BDM).
• Monitor market dynamics, competitor moves, and industry shifts.
• Foster collaboration among team members, encouraging open communication and knowledge sharing.
• Communicate opportunities, deal status, and challenges to stakeholders and sales management.
• Lead, coach, and manage the sales team across Saudi Arabia.
• Own pipeline forecasting, deal status reporting, and revenue projections.
• Provide insights for quarterly and strategic planning.

Account Planning & Expansion

• Lead strategic account planning to identify growth, up-sell, cross-sell, and long-term client development strategies.
• Manage key account success metrics and renewal forecasts.

Sales Process Optimization

• Standardize sales workflows, qualification criteria, and opportunity governance.
• Promote best practices in CRM usage, documentation, and sales enablement.

Team Leadership & Coaching

• Mentor team members to achieve targets.
• Foster a high-performance culture through collaboration, ownership, and continuous learning.
• Handle high-impact client escalations, coordinating internal resources to resolve issues swiftly.

Requirements

Certification Requirements

• Bachelor’s degree in Computer Science, Business Administration, or equivalent.
• ITIL Foundation (preferred)
• Inbound Sales certification (must)

Skills & Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or Business Administration; MBA or relevant certifications are a plus.
• Strong communication skills in conveying complex ideas.
• Experience leading high-value solution sales cycles from discovery to closure.
• Proven ability to meet/exceed revenue targets and expand accounts.
• At least 3 years in leadership roles.
• Deep knowledge of Microsoft ecosystem (Azure, M365, Licensing, Security).
• Experience in industries like finance, healthcare, or government is beneficial.

Professional Experience

• 8+ years in IT sales, with 3+ years in managerial roles.
• Experience selling B2B IT solutions to mid-sized and enterprise clients.
• Familiarity with cloud solutions (Azure), workplace and security tools (M365, Defender), collaboration tools (Teams, Zoom), and enterprise support services.

Knowledge & Certifications

• Microsoft Azure Solutions Fundamentals / Associate certification.
• Certified Inside Sales Professional (CISP) or similar.
• Understanding of cloud infrastructure and digital transformation projects.
• Knowledge of ITIL and ISO frameworks is advantageous.
• Strong negotiation, leadership, and cross-functional collaboration skills.
• Fluent in Arabic and English communication.
• Experience with CRM systems like Zoho CRM, Microsoft Dynamics 365.

Performance Expectations

• Strategic impact and leadership qualities.
• Collaboration, presentation, negotiation skills.
• Ability to engage with technical teams and C-level stakeholders confidently.

Supervisory Responsibilities

• Build and maintain strong client relationships.
• Act as primary contact for clients during engagements.

Work Environment & Tools

Typically based in a technology or software development environment, utilizing communication and management tools.

Code of Conduct & Ethics

Uphold professionalism, integrity, and foster respectful relationships within the team and organization.

Language & Travel Requirements

Proficiency in Arabic and English may be expected; travel expectations are not specified.

Cultural & Regulatory Awareness

Familiarity with local laws, regulations, and procurement processes is valuable.

Tools & CRM Platforms

Experience with CRM tools like Microsoft Dynamics 365 is important.