Sales Executive

Al-Futtaim; Abha; On-site; SAR 45,000 - 60,000; Full time

Job summary

A leading automotive company is seeking a Sales Executive in Abha, Saudi Arabia, responsible for achieving sales targets for new and used units, managing Finance and Insurance products, and enhancing customer engagement. The ideal candidate has a diploma or bachelor's degree, 2-3 years of sales experience in the automotive sector, and is proficient in both Arabic and English. This role is crucial for maintaining customer satisfaction and requires strong negotiation skills.

Qualifications

• 2-3 years of experience in a sales role within the automotive industry.
• Proficiency in Arabic and English languages.
• A valid Saudi Arabia driver's license.

Responsibilities

• Achieve monthly unit sale targets through a structured customer journey.
• Promote effective referrals to enhance customer experience.
• Capture comprehensive customer data including test drive information.

Skills

Strong negotiation skills

Effective communication abilities

Timely resolution of customer issues

Proficient in Microsoft Office applications

Education

Diploma or Bachelor's Degree in a related field

Job description

Job Requisition ID: 173472

Overview Of The Role

The Sales Executive is responsible for achieving and managing sales targets for new and used units, maximizing the sales of Finance and Insurance products, and handling trade-ins and accessory sales. The role is critical to maintaining customer satisfaction and NPS standards throughout the customer journey within the Saudi Arabian market. This position requires engaging with customers through structured processes, while also collaborating closely with the Sales Manager and other stakeholders. Success in this role depends on meeting monthly sales targets, capturing customer data accurately, and continuing education through mandatory training.

What You Will Do

Sales

• Achieve monthly unit sale targets by taking the customer on a structured one offer journey.
• Achieve set trade-in targets with successful trade-in deals.
• Achieve monthly Finance and Insurance (F&I) product sales targets and maintain high F&I penetration rate.

Customer Engagement

• Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing customer experience.
• Lead management through Tel/Web/Walk-in enquiries, ensuring prompt lead response time and high conversion ratio.
• Capture comprehensive customer data in DMS, including test drive information, Emirates ID, and email address.
• Ensure 100% completion of mandatory training as per Al Futtaim and OEM requirements.
• Maintain knowledge of competitive activities to counter customer arguments effectively.

Required Skills To Be Successful

• Strong negotiation skills.
• Effective communication abilities.
• Ability for timely resolution of customer issues.
• Proficient in Microsoft Office applications.

What Qualifies You For The Role

• Diploma or Bachelor's Degree in a related field.
• 2-3 years of experience in a sales role within the automotive industry.
• Proficiency in Arabic and English languages and Microsoft Office.
• A valid Saudi Arabia driver's license.