Sales Engineer

KONE; Medina Province; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading technology organization in Medina is seeking a Sales Engineer for New Equipment Business. The role involves managing customer relationships, ensuring customer satisfaction, and achieving sales targets. Candidates should have a Bachelor's degree in Engineering, at least 5 years of sales experience, including 2 years in the Saudi market, and strong communication skills in Arabic and English. A passion for sales and familiarity with the elevators & escalators industry are essential. Join a dynamic team focused on collaboration and innovation.

Benefits

Comprehensive learning and development programs

Mentoring and coaching programs

Flexible work environment

Value-based culture

Qualifications

• 5 years of experience in sales.
• 2 years experience in the Saudi market.

Responsibilities

• Proactively develop and create customer relationships.
• Ensure customer satisfaction and solve complaints.
• Document and maintain customer information.
• Accountable for leads, opportunities, and contracts.
• Responsible for pricing using approved tools.
• Maintain CRM with up-to-date information.

Skills

Excellent communication skills

Ability to interpret and analyze customer needs

Passion for sales with a strong customer focus

Experience in the elevators & escalators industry

Excellent Arabic and English communication

CRM experience

Education

Bachelor's Degree in Engineering

Job description

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.

It's time to make a move. Join our flow.

We are looking for an energetic and enthusiastic Sales Engineer for New Equipment Business to be based in Madinah, Saudi Arabia. In this role, you will proactively manage customer relationships, manage opportunities from current and new customers and close deals in a way that meets customer needs and maximizes KONE’s order book and profitability.

This is a unique opportunity to join a team of professionals who thrive to drive offering and sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

What will you do?

• Proactively develop and create customer relationships in your area of responsibility.
• Ensures customer satisfaction and solve complaints with the rest of the KONE team.
• Document and maintain the customer and contact information.
• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets including proactively generating opportunities from outside current customer base.
• Accountable for finding customer needs and KONE’s solution matching with those needs.
• Responsible for pricing using the approved tendering tools.
• Validate that the contents of the contract are in line with the negotiation process outcome.
• Maintain full information of opportunities, tasks and visits, while keeping CRM up to date.

Are you the one?

• Bachelor's Degree in Engineering any relevant field.
• 5 years of experience in sale
• 2 years experience in Saudi Market.
• Experience in the elevators & escalators industry.
• Ability to interpret and analyze customer needs.
• Excellent communication skills.
• Passion for sales, with a proven track record and a strong customer focus.
• Futuristic approach and passionate about new technologies and digitalization.
• Excellent Arabic and English communication, presentation, and negotiation skills.
• CRM experience is preferred.

What do we offer?

• Great dynamic team promoting a collaborative environment.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.
• Engaging job with position description and clear targets.
• Regular feedback through performance discussions.
• Opportunities for individual development.
• Mentoring and coaching programs.
• Flexibility, trust, and respect.
• Value-based culture, behaviors, and ethics.
• Sustainability and innovation.
• Working for a successful organization.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers