Sales Coordinator - Saudi Talent

Rotana Hotel Management Corporation PJSC; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel management company in Makkah Region is seeking passionate Sales professionals to deliver exceptional customer service. Responsibilities include preparing offer letters, maintaining communication follow-ups, and handling inquiries. Ideal candidates should have a college diploma, be detail-oriented, and possess strong communication skills. Join a fast-paced environment that values teamwork and adaptability.

Qualifications

• Good computer skills and perfect command of English.
• Relevant previous work experiences.

Responsibilities

• Prepare and type sales team's offer letters.
• Maintain a follow-up and trace system for all correspondences.
• Handle incoming calls and inquiries in the absence of the sales team.
• Ensure all correspondence related to the sales team goes out within 24 hours.
• Submit the sales month-end report on time.

Skills

Customer service

Communication

Teamwork

Adaptability

Attention to detail

Education

College diploma

Job description

Job Description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities

• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives
• Maintain a prompt and accurate follow up and trace system for all correspondences
• Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action
• Ensure that the sales month end report is accomplished and submitted on time
• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment
• Ensure that all equipment is in proper working order and cultivate care for all equipment used

Skills

Education, Qualifications & Experiences

You should ideally have a college diploma and relevant previous work experiences. Good computer skills and perfect command of English is a must and any other language skills beside will be an asset.

The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality. You are self motivated and with a positive attitude, the ability to think laterally and undertake initiatives, along with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing the following additional competencies:

Knowledge & Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results