Sales Consultant

Universal Motors Agencies; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading automotive dealership in Jeddah is seeking a dynamic Sales Consultant to enhance customer satisfaction and drive sales. You will engage with customers, understand their needs, and guide them through the buying process. The ideal candidate has automotive sales experience, exceptional communication skills, and a passion for the industry. Fluency in Arabic and English is preferred. This position offers an exciting opportunity to excel in a fast-paced sales environment.

Qualifications

• Proven experience in automotive sales or a related field.
• Exceptional interpersonal and communication skills.
• Strong negotiation and persuasion skills.
• Self-motivated and goal-oriented.
• Ability to work in a fast-paced environment.
• Familiarity with CRM software and sales tracking tools.
• Knowledge of automotive products and services.
• High level of professionalism and integrity.
• Fluency in Arabic and English.
• A valid driver’s license.

Responsibilities

• Develop and maintain strong relationships with customers.
• Conduct thorough needs assessments to understand customer requirements.
• Present and demonstrate vehicles and features to customers.
• Manage the entire sales process from lead generation to closing.
• Collaborate with the marketing team on promotional campaigns.
• Stay updated on industry trends and product knowledge.
• Achieve and exceed sales targets consistently.
• Prepare sales reports and forecasts.
• Assist in resolving customer complaints timely.
• Participate in ongoing training and development programs.

Job description

We are seeking a dynamic and results-driven Sales Consultant to join our team at a leading automotive dealership and distributor in Jeddah, Saudi Arabia. As a Sales Consultant, you will play a pivotal role in driving sales and enhancing customer satisfaction by providing exceptional service and expert knowledge of our automotive products. You will be responsible for engaging with potential customers, understanding their needs, and guiding them through the purchasing process. The ideal candidate will be a self-motivated individual with a passion for the automotive industry and a proven track record in sales.

Responsibilities

1. Develop and maintain strong relationships with customers by providing personalized service and support throughout the sales process.
2. Conduct thorough needs assessments to understand customer requirements and recommend suitable automotive solutions.
3. Present and demonstrate vehicles and features to customers, highlighting their benefits and addressing any inquiries.
4. Manage the entire sales process from lead generation to closing sales, ensuring a seamless customer experience.
5. Collaborate with the marketing team to implement promotional campaigns and events that drive traffic to the dealership.
6. Stay updated on industry trends, product knowledge, and competitor offerings to effectively position our products.
7. Achieve and exceed sales targets and performance metrics consistently.
8. Prepare sales reports and forecasts to provide insights into sales performance and strategy adjustments.
9. Assist in resolving customer complaints and concerns in a timely and professional manner.
10. Participate in ongoing training and development programs to enhance sales skills and product knowledge.

Preferred Candidate

1. Proven experience in automotive sales or a related field, demonstrating a strong understanding of the sales process.
2. Exceptional interpersonal and communication skills, with the ability to build rapport with diverse customers.
3. Strong negotiation and persuasion skills, with a focus on achieving sales goals.
4. Self-motivated and goal-oriented, with a proactive approach to identifying and pursuing sales opportunities.
5. Ability to work in a fast-paced environment and manage multiple tasks effectively.
6. Familiarity with CRM software and sales tracking tools is a plus.
7. Knowledge of automotive products and services, with a passion for the industry.
8. High level of professionalism and integrity in all interactions.
9. Fluency in Arabic and English is preferred to cater to a diverse customer base.
10. A valid driver’s license is required.

Skills

• Sales Expertise: A deep understanding of sales techniques and strategies, particularly in the automotive sector, is essential for success in this role. This includes the ability to identify customer needs and effectively present products.
• Customer Service Skills: Exceptional customer service skills are crucial for building relationships and ensuring customer satisfaction, which directly impacts sales performance.
• Communication Skills: Strong verbal and written communication skills are necessary for articulating product benefits, answering inquiries, and negotiating sales.
• Technical Knowledge: Familiarity with automotive products, specifications, and industry trends is important for providing accurate information and recommendations to customers.
• Negotiation Skills: The ability to negotiate terms and close deals effectively is a key skill for achieving sales targets and maximizing revenue.