Riyadh Service Delivery Leader — IT & CX

Saudi Petroleum Services Polytechnic; المحمدية, المحمدية; On-site; SAR 200,000 - 300,000; Full time

Job description

Service Delivery Manager (Riyadh)

A Service Delivery Manager position is available in Riyadh to oversee client-facing technology services and improve service delivery. Responsibilities include managing service quality, ensuring SLA compliance, and collaborating with cross-functional teams. Ideal candidates have a background in IT service management and strong leadership skills.

Recruitment Manager, CX & Contact Centre (Riyadh)

AlasilaCX seeks an experienced Recruitment Manager with a strong background in Customer Experience and Contact Centre industry standards. The ideal candidate will drive CX recruitment operations, ensuring quality and compliance while leading teams to achieve performance excellence. This role is based in Riyadh, Saudi Arabia, with immediate availability required.