Returns Operations Leader: Streamline, Lead & Optimize

CreditNinja - KMD Partners, LLC; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading logistics firm in the Riyadh Region is seeking a Return Team Leader to manage returns processing operations. This role involves overseeing return activities, ensuring compliance with policies, and leading a motivated team to meet performance targets. Candidates should have a diploma in a relevant field and at least 2 years of experience, preferably in retail. Strong leadership and communication skills are essential, along with proficiency in Microsoft Office.

Qualifications

• Minimum 2 years of experience in a similar role, preferably in retail.
• Ability to work under pressure and meet tight deadlines.
• Detail-oriented with strong analytical skills.

Responsibilities

• Lead and supervise the returns team handling damaged and expired products.
• Train staff on handling, documentation, and process compliance.
• Develop and implement strategies to streamline return operations.

Skills

Leadership

Team management

Communication

Analytical skills

Education

Diploma in Business Administration, Supply Chain, Logistics, or a related field

Bachelor’s degree in a related field

Tools

Microsoft Office

Inventory management software

Job description

A leading logistics firm in the Riyadh Region is seeking a Return Team Leader to manage returns processing operations. This role involves overseeing return activities, ensuring compliance with policies, and leading a motivated team to meet performance targets. Candidates should have a diploma in a relevant field and at least 2 years of experience, preferably in retail. Strong leadership and communication skills are essential, along with proficiency in Microsoft Office.