Retail Store Supervisor: Customer Experience & Sales

Apparel Group; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading retail company in Riyadh is seeking a Store Supervisor. This role involves maximizing customer service, assisting in store operations, and managing retail staff. The ideal candidate should possess over 3 years of experience in a customer-centric role and have a bachelor’s degree in business or retail management. Strong leadership and problem-solving skills are essential for success. Competitive compensation is offered.

Qualifications

• 3+ years of experience in customer-centric roles focusing on retail.
• Strong management experience with proven sales KPI achievements.
• Must be fashionable and knowledgeable about trends.

Responsibilities

• Assist Store Manager in store operations and achieving sales.
• Ensure highest levels of customer service by retail staff.
• Manage staff routines, grievances, and visual merchandising standards.

Skills

Customer engagement

Leadership skills

Problem-solving

Visual merchandising

Education

Bachelor's degree in business administration or retail management

Job description

A leading retail company in Riyadh is seeking a Store Supervisor. This role involves maximizing customer service, assisting in store operations, and managing retail staff. The ideal candidate should possess over 3 years of experience in a customer-centric role and have a bachelor’s degree in business or retail management. Strong leadership and problem-solving skills are essential for success. Competitive compensation is offered.