Restaurants Manager - InterContinental Jeddah ( Saudi nationality only )

IHG; Saudi Arabia; On-site; SAR 80,000 - 100,000; Full time

Job summary

A leading hospitality company in Saudi Arabia seeks a skilled professional to enhance guest experiences and oversee daily restaurant operations. Your role encompasses implementing brand standards and quality assurance programs while managing operations and resolving guest complaints. Applicants should demonstrate strong problem-solving skills, attention to detail, and the ability to adapt to new trends and technologies. This position offers a dynamic environment within a renowned organization.

Responsibilities

• Implementation and maintenance of brand standards.
• Driving the guest experience through service quality.
• Implementation of quality assurance programs.
• Implementation and compliance of the Company’s Fire, Life and Safety requirements.
• Conducts market and competitor analysis.
• Introduces latest trends and adopts new technology.
• Assists F&B Director with compilation of new food or beverage menus.
• Develops detailed understanding of the market and guest’s needs.
• Being attentive to guests and anticipating their needs.
• Takes appropriate actions to resolve guests complaints.
• Manages daily operation of restaurants.
• Maintains database (email) of restaurants clients.
• Reviews checklists to maintain high standard of cleanliness.
• Challenges the way things are done; identifies areas requiring change and suggests ideas to support the change.
• Implementation and maintenance of standard operating procedures.

Job description

• Implementation and maintenance of brand standards.
• Driving the guest experience through service quality.
• Implementation of quality assurance programs.
• Implementation and compliance of the Company’s Fire, Life and Safety requirements.
• Conducts market and competitor analysis.
• Introduces latest trends and adopts new technology.
• Assists F&B Director with compilation of new food or beverage menus.
• Develops detailed understanding of the market and guest’s’ needs.
• Being attentive to guests and anticipating their needs
• Takes appropriate actions to resolve guests complaints
• Manages daily operation of restaurants.
• Maintains database (email) of restaurants clients.
• Reviews checklists to maintain high standard of cleanliness.
• Challenges the way things are done; identifies areas requiring change and suggests ideas to support the change.
• Implementation and maintenance of standard operating procedures.