Restaurant Supervisor

Qureshi Manpower Bureau; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading hospitality staffing agency in Riyadh is seeking an experienced Restaurant Supervisor to oversee operations. The ideal candidate will have a diploma or degree in hospitality, with 3-5 years of management experience in the restaurant industry. Responsibilities include ensuring customer satisfaction, managing staff, and maintaining quality standards. This position offers the opportunity to shape the guest experience and drive restaurant profitability.

Qualifications

• Minimum 2 years of experience in restaurant operations.
• 3-5 years of experience in a related field.

Responsibilities

• Oversee all front and back of the house restaurant operations.
• Ensure customer satisfaction through excellent service.
• Maintain quality control for food served.
• Train new employees and provide ongoing training.

Skills

Management skills

Customer service

Food and beverage service knowledge

Restaurant management software

Leadership skills

Critical thinking

Education

Diploma or Degree in Hospitality or related field

High school diploma

Job description

Diploma or Degree Required Hospitality , Restaurant Management or Related Field

We are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

Restaurant Supervisor Duties and Responsibilities

• Oversee all front and back of the house restaurant operations
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Maintain quality control for all food served
• Analyze staff evaluations and feedback to improve the customer’s experience
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Oversee health code compliance and sanitation standards
• Seek ways to cut waste and decrease operational costs
• Generate weekly, monthly, and annual reports
• Train new employees and provide ongoing training for all staff
• Attend quarterly P&L meetings

Qualifications

• Diploma or Degree required
• Hospitality , Restaurant Management or related field
• Minimum 2 years of Experience as a restaurant operations
• Minimum 3-5 years’ experience in same field

Job Specification

Restaurant Supervisor Requirements and Qualifications

• High school diploma required
• Significant work experience in management and the hospitality industry
• Strong working knowledge of food and beverage service
• Ability to use restaurant management software
• Strong leadership skills
• Decisive and critical thinker

Nice to Have

• Associate’s or Bachelor’s degree in Business Administration or Hospitality preferred
• Front and back of house experience is a plus