Restaurant Manager

Manoosh Al; Eastern Province; On-site; SAR 120,000 - 150,000; Full time

Job summary

A local restaurant in Eastern Province seeks an experienced Restaurant Manager to oversee operations, ensuring customer satisfaction and managing staff performance. The ideal candidate has a proven background in customer service and extensive food and beverage knowledge. Responsibilities include organizing shifts, maintaining compliance with regulations, and controlling costs. This role offers the opportunity to enhance the restaurant's community image and promote its brand.

Qualifications

• Proven customer service experience as a manager.
• Extensive food and beverage knowledge, with the ability to inform customers.
• Strong leadership, motivational, and people skills.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Organize and supervise shifts.
• Estimate future needs for goods, kitchen utensils, and cleaning products.

Skills

Customer service experience

Food and beverage knowledge

Leadership skills

Financial management

Problem-solving skills

Education

BSc degree in Business Administration

Job description

Restaurant Manager

Job Description and Requirements

Responsibilities :

• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurant’s image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Train new and current employees on proper customer service practices.
• Implement policies and protocols to maintain future restaurant operations.

Requirements and Skills

• Proven customer service experience as a manager.
• Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Strong leadership, motivational, and people skills.
• Acute financial management skills.
• Problem-solving skills.
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus.