Restaurant General Manager

Confidential; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading restaurant establishment in Riyadh, Saudi Arabia, is seeking a highly motivated Restaurant General Manager. You will be responsible for overseeing all restaurant operations, ensuring customer satisfaction, and improving financial performance. The ideal candidate has substantial experience in hospitality, particularly in international dining concepts, and exhibits strong leadership, financial acumen, and customer service skills. Key responsibilities include managing staff, developing marketing strategies, and ensuring compliance with health regulations.

Qualifications

• Proven experience as a Restaurant General Manager or in a similar role within the hospitality industry, particularly with international dining concepts.
• Strong leadership and team management skills, with the ability to motivate and inspire staff.
• Excellent communication and interpersonal skills, capable of building relationships with customers and staff.

Responsibilities

• Oversee daily restaurant operations, ensuring efficient service and exceptional customer experiences.
• Manage staff recruitment, training, and performance evaluations to build a strong team.
• Develop and implement strategies to increase sales and profitability.

Skills

Leadership

Financial Acumen

Customer Service Excellence

Problem-Solving

Marketing Knowledge

Education

Degree in Hospitality Management or related field

Job description

We are seeking a highly motivated and experienced Restaurant General Manager to lead our team in Riyadh, Saudi Arabia. As a key figure in our establishment, you will be responsible for overseeing all aspects of restaurant operations, ensuring a high level of customer satisfaction, and driving financial performance. The ideal candidate will possess a deep understanding of the hospitality industry, with a proven track record of managing successful dining establishments, particularly in international and global restaurant settings. You will be tasked with creating a vibrant dining atmosphere, training and developing staff, and implementing effective marketing strategies to attract and retain customers. Your leadership will be crucial in maintaining our restaurants reputation for excellence, while also adhering to health and safety regulations. If you have a passion for food and service, and are looking to make a significant impact in a fast-paced environment, we would love to hear from you.

Responsibilities

1. Oversee daily restaurant operations, ensuring efficient service and exceptional customer experiences.
2. Manage staff recruitment, training, and performance evaluations to build a strong team.
3. Develop and implement strategies to increase sales and profitability, including menu development and pricing strategies.
4. Monitor financial performance, including budgeting, forecasting, and financial reporting.
5. Ensure compliance with health and safety regulations and maintain a clean and safe environment for staff and customers.
6. Handle customer complaints and feedback professionally, striving to enhance guest satisfaction.
7. Collaborate with vendors and suppliers to ensure quality food and beverage offerings.
8. Plan and execute marketing initiatives to promote the restaurant and attract new customers.
9. Analyze market trends and competitor activities to identify opportunities for growth.
10. Foster a positive work environment that encourages teamwork and high performance among staff.

Preferred Candidate

1. Proven experience as a Restaurant General Manager or in a similar role within the hospitality industry, particularly with international dining concepts.
2. Strong leadership and team management skills, with the ability to motivate and inspire staff.
3. Excellent communication and interpersonal skills, capable of building relationships with customers and staff.
4. Solid understanding of restaurant financials, including budgeting, forecasting, and cost control.
5. Ability to work in a fast-paced environment while maintaining attention to detail.
6. Creative problem-solving skills, with a proactive approach to addressing challenges.
7. Strong customer service orientation, with a passion for delivering exceptional dining experiences.
8. Flexibility to work various shifts, including weekends and holidays as needed.
9. Knowledge of food safety regulations and best practices in restaurant operations.
10. A degree in Hospitality Management or a related field is preferred.

Skills

• Leadership: The ability to lead a diverse team, encouraging collaboration and fostering a positive work culture.
• Financial Acumen: Proficiency in managing budgets, analyzing financial reports, and implementing cost-control measures to enhance profitability.
• Customer Service Excellence: A strong commitment to providing outstanding service, ensuring customer satisfaction, and addressing concerns effectively.
• Problem-Solving: The capacity to identify issues quickly and develop effective solutions, maintaining operational efficiency.
• Marketing Knowledge: Familiarity with marketing strategies and trends to promote the restaurant and attract a loyal customer base.
• Essential requirement: Experience in international restaurants, including French, Italian, or Japanese cuisine.