Research Operations Specialist - Builders Program

Tamara; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading FinTech company in Riyadh is seeking a Research Ops Specialist to streamline user research processes and manage logistics. The role involves collaborating with design and product teams, ensuring efficient research planning, and maintaining documentation quality. Ideal candidates have up to 2 years of experience in UX research or similar roles, along with strong operational skills. Join a dynamic team to help build the most customer-centric financial super app in the world.

Qualifications

• 0-2 years of experience in UX Research Ops, User Research, or similar role.
• Experience with research tools like Dovetail and Airtable.
• Understanding of user research methodologies and data handling ethics.

Responsibilities

• Coordinate participant recruitment and consent management.
• Manage research repositories and ensure documentation quality.
• Support scheduling and setup of research sessions.

Skills

Operational and project management skills

Attention to detail

Communication skills

Tools

Dovetail

Notion

Airtable

Zoom

Figma

Job description

"

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer‑centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem‑solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders!

About the Program

At Tamara, we believe greatness and exceptional talent can come from any level. That’s why we created our Flagship Builders Program, a gateway for brilliant minds ready to kick‑start their careers.
Whether you're a recent graduate, early in your career with up to two years of experience, or looking for an internship or co‑op opportunity, this program lets you dive into real, meaningful work across Product, Engineering, Design, and more.
Our January and June 2026 cohorts are your chance to learn, grow, and build alongside some of the most ambitious people in the region.

About the role

The Research Ops Specialist supports the user research function by streamlining processes, managing logistics, and ensuring efficient research planning, execution, and knowledge sharing.

Key Responsibilities

• Coordinate participant recruitment, incentives, and consent management.


• Manage research repositories and ensure documentation quality and tagging standards.


• Support scheduling, note‑taking, and setup of research sessions.


• Maintain research ops tools (Dovetail, Maze, Airtable, or similar).


• Build and maintain templates, playbooks, and ethical compliance processes.


• Collaborate with researchers, designers, and product teams to ensure smooth handoff of insights.


• Track research volume, coverage, and turnaround metrics.

Requirements

• 0-2 years of experience in UX Research Ops, User Research, or similar role.


• Strong operational and project management skills.


• Experience with research tools (Dovetail, Notion, Airtable, Zoom, Figma).


• Understanding of user research methodologies and data handling ethics.


• Excellent attention to detail and communication skills.

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