Remote Customer Support & Admin Coordinator

recruitlytics LLC; Remote; SAR 120,000 - 150,000; Full time

Job summary

A remote support company is looking for a Customer Service Representative – Administrative Assistant to support customers and internal teams across the UAE and Saudi Arabia. This role involves responding to inquiries, maintaining records, and providing administrative support. Ideal candidates have at least 1 year of experience in customer service or admin roles, excellent communication skills, and are comfortable with tech tools like Google Sheets. Flexible hours are available based on team needs, and the position is fully remote.

Benefits

Flexible work hours

Remote work flexibility

Opportunity for growth

Qualifications

• 1+ year in customer service, virtual assistant work, admin support, or similar.
• Excellent written and verbal communication is required.
• Comfortable using tools like Google Sheets/Excel, email platforms, and chat tools.

Responsibilities

• Respond to customer inquiries via email, chat, and phone/WhatsApp professionally.
• Troubleshoot basic issues and guide customers through next steps.
• Maintain high customer satisfaction and document interactions in the CRM.

Skills

Customer service experience

Excellent written and verbal communication

Tech skills with Google Sheets/Excel and CRMs

Attention to detail

Job description

A remote support company is looking for a Customer Service Representative – Administrative Assistant to support customers and internal teams across the UAE and Saudi Arabia. This role involves responding to inquiries, maintaining records, and providing administrative support. Ideal candidates have at least 1 year of experience in customer service or admin roles, excellent communication skills, and are comfortable with tech tools like Google Sheets. Flexible hours are available based on team needs, and the position is fully remote.