Remote Customer Experience Analyst

Stratos Asia; Remote; SAR 150,000 - 200,000; Full time

Job summary

A digital customer service company seeks Digital Customer Interaction Analysts to evaluate online customer service interactions. This fully remote position offers a flexible schedule, allowing you to assess communication quality and enhance customer engagement. No prior experience is required, as training will be provided. Competitive payment is based on the analyses completed, making this an excellent opportunity for individuals looking to enter the field of customer service evaluation.

Benefits

Competitive pay per completed analysis

Fully remote work

Flexible schedule

Training provided

Responsibilities

• Assess customer interactions via chat, email, and online support channels.
• Provide feedback on response quality, clarity, and effectiveness.
• Identify areas for improvement in digital customer engagement.
• Participate in structured customer service evaluation projects.

Job description

A digital customer service company seeks Digital Customer Interaction Analysts to evaluate online customer service interactions. This fully remote position offers a flexible schedule, allowing you to assess communication quality and enhance customer engagement. No prior experience is required, as training will be provided. Competitive payment is based on the analyses completed, making this an excellent opportunity for individuals looking to enter the field of customer service evaluation.