Receptionist (Saudi National)

Accor; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality group in Riyadh is seeking a professional Receptionist to create a welcoming environment for guests. Responsibilities include managing the front desk, handling communications, and assisting with check-in/out procedures. The ideal candidate should have a high school diploma and 1–2 years of relevant experience, along with fluency in Arabic and proficiency in English. This position requires excellent communication skills and attention to detail.

Qualifications

• 1–2 years in hotel front desk or guest services preferred.
• Fast typing in English and Arabic is required.
• Fluent in Arabic, proficient in English.

Responsibilities

• Greet and welcome visitors in a professional manner.
• Manage front desk and incoming communications.
• Assist with check-in and check-out procedures.

Skills

Excellent communication

Interpersonal abilities

Problem-solving

Attention to detail

Multitasking

Education

High school diploma or Bachelor's degree

Diploma in hospitality or tourism

Tools

Hotel PMS (Opera, Oracle)

MS Office

Job description

Mӧvenpick Hotel & Residences Riyadh

Job Description

We are seeking a professional and friendly Receptionist to join our team in Mӧvenpick Hotel & Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail‑oriented, guests‑focused, and highly organized, with the ability to handle multiple tasks efficiently.

• Greet and welcome visitors, guests, and clients in a professional and friendly manner
• Manage the front desk area, ensuring it remains tidy and presentable at all times
• Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals
• Schedule appointments and maintain calendars for executives and meeting rooms
• Assist with check‑in and check‑out procedures for guests
• Manage visitor logs and issue visitor badges as required
• Provide general administrative support, including data entry, filing, and document preparation
• Coordinate mail and package deliveries, ensuring proper distribution
• Assist with basic office management tasks, such as ordering supplies and maintaining inventory
• Support other departments with various administrative tasks as needed
• Ensure the security and confidentiality of guest and company information
• Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers

Qualifications

Education: High school diploma or Bachelor's required; diploma in hospitality or tourism preferred.

Experience: 1–2 years in hotel front desk or guest services preferred.

Technical: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.

Languages: Fluent Arabic, proficient English.

Soft Skills

• Excellent communication and interpersonal abilities.
• Professional appearance and hospitality demeanor.
• Strong problem‑solving and multitasking under pressure.
• Attention to detail and organizational skills.
• Flexibility with shift schedules (including weekends and holidays).