Receptionist (Saudi National)

Accor Hotels; Municipality of Al Shamal; On-site; SAR 30,000 - 40,000; Full time

Job summary

A prominent hotel in the region is seeking a professional and friendly Receptionist to provide excellent guest service at their front desk. The ideal candidate will be detail-oriented with strong communication skills in both Arabic and English, and will assist with various administrative tasks while ensuring a welcoming environment. Prior experience in hotel guest services is preferred. This role offers a dynamic work environment in Riyadh, Saudi Arabia.

Qualifications

• 1–2 years experience in hotel front desk or guest services preferred.
• Familiar with hotel PMS systems and MS Office.
• Fluent in Arabic and proficient in English.

Responsibilities

• Greet and welcome visitors in a professional manner.
• Manage front desk area ensuring it is tidy.
• Handle incoming phone calls and communications.

Skills

Excellent communication

Interpersonal abilities

Attention to detail

Multitasking under pressure

Education

High school diploma or Bachelor's

Diploma in hospitality or tourism

Tools

Hotel PMS (Opera, Oracle)

MS Office

Job description

Company Description

Mӧvenpick Hotel & Residences Riyadh

Job Description

We are seeking a professional and friendly Receptionist to join our team in Mӧvenpick Hotel & Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail-oriented, guests-focused, and highly organized, with the ability to handle multiple tasks efficiently.

• Greet and welcome visitors, guests, and clients in a professional and friendly manner
• Manage the front desk area, ensuring it remains tidy and presentable at all times
• Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals
• Schedule appointments and maintain calendars for executives and meeting rooms
• Assist with check‑in and check‑out procedures for guests
• Manage visitor logs and issue visitor badges as required
• Provide general administrative support, including data entry, filing, and document preparation
• Coordinate mail and package deliveries, ensuring proper distribution
• Assist with basic office management tasks, such as ordering supplies and maintaining inventory
• Support other departments with various administrative tasks as needed
• Ensure the security and confidentiality of guest and company information
• Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers

Qualifications

Education: High school diploma or Bachelor's required; diploma in hospitality or tourism preferred.

Experience: 1–2 years in hotel front desk or guest services preferred.

Technical: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.

Languages: Fluent Arabic, proficient English;

Soft Skills:

Excellent communication and interpersonal abilities.

Professional appearance and hospitality demeanor.

Strong problem-solving and multitasking under pressure.

Attention to detail and organizational skills.

Flexibility with shift schedules (including weekends and holidays).