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A leading training institution in Riyadh seeks a Customer Service Representative to serve as the main contact for clients. In this role, you will ensure seamless order processing and maintain high customer satisfaction while collaborating with teams and managing workflows. Experience with SAP and customer service is essential. This position is based in Riyadh, Saudi Arabia.
Summary: Become the primary contact for clients as a Customer Service Representative in Riyadh, ensuring a seamless experience across KSA operations. Process daily orders in SAP, manage workflows, and maintain high customer satisfaction. Collaborate with internal teams and transport partners to meet operational KPIs while validating vendor billing data and updating daily trackers accurately.