Job description
We are seeking a Receptionist (Saudi National only) who has a genuine love for working with children and their families, a warm and professional presence, and a passion for providing excellent service. As the first point of contact for our centre, this role is essential in creating a welcoming environment, supporting smooth daily operations, and ensuring every visitor and call is handled with care and efficiency.
Key Responsibilities
- Create a warm, friendly, and professional environment for children and their families upon arrival.
- Welcome clients and visitors, ensuring they feel comfortable and supported from the moment they arrive.
- Answer phone calls and emails with clarity, kindness, and professionalism.
- Manage daily appointment scheduling and coordinate between therapy staff and families.
- Provide accurate information about the centre’s services related to child development and rehabilitation.
- Maintain client records and ensure confidentiality and proper documentation.
- Assist families in completing necessary forms and guide them through the intake or follow-up process.
- Coordinate waiting areas and ensure they are child-friendly, safe, and organised.
- Communicate effectively with therapists, administrative staff, and management.
- Support centre events, awareness campaigns, or parent workshops as needed.
Qualifications
- Must be passionate about engaging with children and supporting their well-being.
- Fluent in Arabic and English, both spoken and written.
- Bachelor's degree preferred, ideally in Business Administration, Education, Psychology, or a child-related field.
- Previous experience in a pediatric clinic, therapy centre, or educational setting is a strong plus.
- Friendly demeanour, presentable appearance, and a genuine interest in working with children.
- Skilled in computer use (MS Office, email communication, appointment systems).
- Ability to manage time, multitask, and remain calm under pressure.
- High level of emotional intelligence and empathy, especially when interacting with parents of children with special needs.
Skills
- Must be passionate about engaging with children and supporting their well-being.
- Fluent in Arabic and English, both spoken and written.
- Bachelor's degree preferred, ideally in Business Administration, Education, Psychology, or a child-related field.
- Previous experience in a pediatric clinic, therapy centre, or educational setting is a strong plus.
- Friendly demeanour, presentable appearance, and a genuine interest in working with children.
- Skilled in computer use (MS Office, email communication, appointment systems).
- Ability to manage time, multitask, and remain calm under pressure.
- High level of emotional intelligence and empathy, especially when interacting with parents of children with special needs.