Receptionist

Rekaz Elkhalij; Al Jubayl; On-site; SAR 48,000 - 120,000; Full time

Job summary

A local hospitality company in Al Jubayl is looking for a Front Desk staff member. This role involves greeting guests, managing reservations, and providing information about the hotel and local attractions. Ideal candidates should have strong customer service skills and the ability to address guest inquiries and complaints effectively.

Qualifications

• Exceptional customer service skills.
• Ability to handle guest inquiries and complaints professionally.
• Strong organizational skills for managing reservations.

Responsibilities

• Greet and assist guests during their stay.
• Manage reservations, check-ins, and check-outs.
• Provide information about hotel services and attractions.

Job description

Job Description

The Front Desk Department is responsible for providing exceptional service to guests, ensuring their needs are met upon arrival, during their stay,

Requirements & Skills

• Greeting and assisting guests upon arrival and departure.
• Managing reservations, check-ins, and check-outs.
• Handling phone calls, emails, and guest inquiries.
• Providing information about hotel services, facilities, and local attractions.
• Maintaining guest records and processing payments.
• Resolving guest complaints or concerns in a professional manner.
• Coordinating with housekeeping, maintenance, and other departments.