Quality Assurance Supervisor

ساجا الصيدلانية; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A pharmaceutical company in Jeddah is seeking an experienced QA Compliance Supervisor to oversee compliance across manufacturing and packaging. The ideal candidate must have a B.Sc. in Science or Pharmacy and 5 to 7 years' experience in QA compliance. This role entails maintaining QA oversight, implementing quality management systems, managing complaints and deviations, and conducting training sessions. Strong leadership and advanced skills in quality assurance are essential to foster a culture of compliance.

Qualifications

• Bachelor’s degree required.
• 5 – 7 years in QA compliance or related roles.

Responsibilities

• Maintain QA compliance oversight for manufacturing, packaging, and warehouse operations.
• Implement QMS processes in accordance with GMP requirements.
• Assure the application of Quality Risk Management in all aspects.
• Promote compliance with Quality Policies and training programs.
• Manage market complaints, deviations, and investigations.
• Oversee Change Control files and manage risk.
• Conduct GMP induction training sessions for new employees.

Skills

Accountability

Passion to Learn

Self-Initiative

Collaboration

Education

B.Sc. in Science or Pharmacy

Job description

Job Title: QA Compliance Supervisor

Location: SAJA Plant

About the Role

We are seeking a highly experienced QA Compliance Supervisor to oversee QA compliance across manufacturing, packaging, and warehouse operations. This role ensures adherence to GxP standards (GMP, GDocP, GS&DP, GLP), supports batch release activities, and drives the implementation of the Quality Management System (QMS). The ideal candidate will foster a “right first-time” quality culture and champion compliance across all QA activities.

Key Responsibilities

• Maintain QA compliance oversight for manufacturing, packaging, and warehouse operations.
• Implement QMS processes in accordance with GMP requirements and timelines.
• Assure the application of Quality Risk Management (QRM) in all quality aspects.
• Promote compliance with Quality Policies, SOPs, and training programs.
• Manage market complaints, deviations, and related investigations, ensuring appropriate QRM implementation.
• Oversee Change Control files and ensure QRM is applied to all changes.
• Perform corrective and preventive actions (CAPAs) and coordinate with relevant departments through the computerized QMS.
• Approve SAJA Procedures and master batch records in compliance with GxP.
• Lead QRM Cross Functional Teams (CFT) and manage risk management files.
• Prepare periodic activity and achievement reports for the QA Associate Manager.
• Coordinate troubleshooting of QMS issues with the system provider (Novatek).
• Conduct GMP induction training sessions for new employees.
• Identify training needs of subordinates, deliver on-the-job training, and evaluate training effectiveness in coordination with the OD Department.
• Participate in Self-Inspection processes.
• Perform additional duties assigned by the Direct Manager or designee.

Education & Qualifications

• Degree: B.Sc. in Science or Pharmacy
• Certification: Bachelor’s degree required
• Experience: 5 –7 years in QA compliance or related roles

Skills

• Accountability – Advanced
• Passion to Learn – Intermediate
• Self-Initiative – Advanced
• Collaboration – Advanced

Leadership / Behavioral Competencies

• Effective Communication Skills – Advanced
• Planning & Organizing – Advanced
• Agility – Advanced
• Coaching & Mentoring – Intermediate

Functional Competencies

• Troubleshooting – Advanced
• Quality Assurance – Expert
• GMP & SOP Compliance – Expert
• EHS & OSHA Knowledge – Intermediate