QA Manager

Adree; Saudi Arabia; On-site; SAR 120,000 - 160,000; Full time

Job summary

A leading tech company in Saudi Arabia is looking for a Quality Assurance Specialist with over 8 years of experience. The role involves investigating product quality issues, developing procedures for complaints, and ensuring compliance with industry standards. Applicants should have a bachelor's degree in IT and professional certification in quality assurance. This position emphasizes analytical skills and knowledge of ISO standards.

Qualifications

• 8+ years of work experience in IT Quality Assurance.
• Professional certification in Six Sigma, CQE, or ISTQB is preferable.
• Understanding of agile/scrum methodology.

Responsibilities

• Investigate product quality issues and ensure resolution.
• Develop/update procedures for product complaint documentation.
• Monitor risk-management procedures and report issues.

Skills

Analytical skills

Problem-solving

Decision-making

GitLab DevSecOps

Knowledge of ISO standards

Education

Bachelor’s degree in IT or relevant field

Tools

Testing tools

Version control systems

Job description

Responsibilities

• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
• Develop or update procedures for capture, investigation, and documentation of product complaints.
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.
• Knowledge in ISO-9001 and ISO-20001.
• Deep knowledge of quality assurance terminology, methods, and tools
• Excellent analytical, problem-solving, and decision-making skills
• Proficiency in best practices for testing, version control, and defect management
• Knowledge of industry standards and compliance requirements.
• Worked in GitLap DevSecOps

Qualifications

• Bachelor’s degree in IT or relevant field.
• Work experience in IT Quality Assurance 8+ years.
• Professional certification, such as Six Sigma, CQE, or ISTQB
• Understanding in NCA & NDMO regulations.
• Understanding of agile/scrum methodology and how QA functions within it.