Proposal Support Specialist, EcoStruxure Automation Expert (EaE)

Schneider Electric; Al Khobar; On-site; SAR 187,000 - 282,000; Full time

Job summary

A leading global energy management firm is seeking a Proposal Support Specialist in Al Khobar, Saudi Arabia. The role involves supporting the sales team, tracking proposal processes, and ensuring compliance with quality standards. The ideal candidate has a Bachelor’s degree in a related field, over 5 years of experience in sales support, and strong skills in stakeholder management and communication. This position plays a key part in driving business growth through partnership and effective proposal management.

Qualifications

• 5+ years of experience in sales support or customer service.
• Familiarity with quoting processes is a plus.
• Experience with CRM and proposal tracking systems.
• Understanding of industrial automation and proposal development process.

Responsibilities

• Support the sales organization to grow EAE through technical/commercial proposals.
• Track development and submission of proposals across the region.
• Maintain and report on proposal-related KPIs.
• Act as a liaison between stakeholders to ensure collaboration.

Skills

Coordination skills

Customer focus

Stakeholder management

Attention to detail

Communication skills

Education

Bachelor’s degree in Industrial Automation, Electrical Engineering, Mechatronics, Computer Science, or Business

Tools

Salesforce

Oracle

SAP

SharePoint

Job description

Overview

A proposal S upport Specialist plays a pivotal role in ensuring the success of the proposal development process by overseeing progress, coordinating with global stakeholders, and ensuring key performance indicators (KPIs) are achieved. The proposal support specialist acts as a central point of monitoring and support, helping to identify bottlenecks, enforce compliance with process standards, and escalate issues proactively. They should also be capable of preparing and managing accurate pricing quotes for products or services if required. The ideal candidate brings a keen eye for detail, excellent coordination skills, and a strong understanding of the proposal lifecycle in industrial automation and digital projects.

The ideal candidate has deep expertise in industrial automation, control systems, and architectures.

Candidates must be self-motivated and driven with a “customer first” mindset and a desire to be successful. Working independently but as part of a team in a matrix organization is essential to this role. Be able to influence and motivate individuals who do not report to you to achieve shared KPIs through a collaborative and synergistic approach. Must be an early adopter and bring a sense of commercial and technical intensity to help drive overall growth in this role.

The primary responsibility of the Proposal Support Specialist is to support the sales organization to grow EAE by supporting and monitoring Technical/Commercial proposals to customers whilst working closely with other EAE stakeholders.

Proposal Monitoring & Lifecycle Management

• Track the development and submission of proposals across the CoE’s region to ensure timelines, milestones, and quality standards are met.
• Monitor proposal progress across multiple stakeholder groups to ensure timely delivery and compliance.

KPI Management & Performance Improvement

• Maintain and report on proposal-related KPIs (e.g., cycle time, win rate, on-time submission, quality scores).
• Identify trends, performance gaps, and areas needing intervention; propose corrective actions or new KPIs where needed.

Stakeholder Coordination & Collaboration

• Act as a liaison between global proposal teams, regional sales, engineering, and other stakeholders to ensure smooth collaboration and visibility.
• Facilitate cross-functional alignment and maintain a high level of communication and transparency.

Proposal Process Governance & Compliance

• Ensure all proposal activities follow global processes, documentation standards, and quality practices.
• Support internal audits by maintaining accurate, traceable proposal records and workflows.

Pricing Strategy Support

• Ensure quotes align with company pricing policies while remaining competitive.
• Support pricing reviews and strategic analysis where applicable.

Escalation & Risk Management

• Identify bottlenecks or risks in the proposal cycle and initiate timely escalations to proposal leaders or regional leads.
• Provide mitigation plans or early warnings to keep the pipeline moving efficiently.

Documentation, Reporting & Analytics

• Maintain proposal dashboards and generate regular reports to track efficiency and identify improvement areas.
• Synthesize feedback and proposal outcomes into executive-level insights and recommendations.

Continuous Improvement & Feedback Integration

• Collect lessons learned and stakeholder feedback from completed proposals.
• Drive continuous improvement by recommending process, tool, or template changes.

Strategic Partner Support & Quote Preparation as required

• Provide quote preparation support for high-priority or complex opportunities when needed
• Collaborate with the sales team and technical stakeholders to ensure accuracy and alignment with customer expectations.

Stakeholders engagement

• Work closely with both technical teams within countries (CoE) & Global org (LOB) to ensure successful execution of EcoStruxure Automation Expert (EAE) initiatives.

Education, Experience and Skills

• Bachelor’s degree in Industrial Automation, Electrical Engineering, Mechatronics, Computer Science, Business, or a related field.
• 5+ years of experience in sales support, customer service, or a similar role. Familiarity with quoting processes is a plus.
• Familiarity with global sales/proposal cycles in complex B2B environments
• Familiarity with industrial control systems (ICS), PLC/SCADA, DCS, and edge computing.
• Familiarity with Cybersecurity, IIoT, and IT Services.
• Experience with CRM and proposal tracking systems (e.g., Salesforce, Oracle, SAP, SharePoint)
• Understanding of the proposal development process and related stakeholders (sales, engineering, finance, etc.)
• Excellent communication and stakeholder management skills.

Travel

• As needed but likely not to exceed 10% of travel

Application & Company Information

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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