Project Manager (Thamarat Platform) - Al Musanid

Qureos Inc; Medina; On-site; SAR 150,000 - 200,000; Full time

Job summary

A dynamic logistics platform provider in Saudi Arabia is seeking an Operations Manager to oversee the development and operation of their delivery platform for fresh agricultural products. The role involves managing supplier relationships, ensuring quality, and enhancing customer satisfaction. Candidates should have at least 3 years of relevant experience in operational management and a strong understanding of agricultural supply chains.

Qualifications

• Minimum of 3 years' experience in managing operational projects or delivery platforms.
• Solid understanding of customer behavior on instant-order platforms.
• Strong analytical and leadership skills.

Responsibilities

• Supervise all stages of the platform's development and operation.
• Manage supplier onboarding process while ensuring quality standards.
• Build user journeys for ordering and delivery.

Skills

Managing operational projects

Understanding customer behavior

Knowledge of agricultural supply chains

Relationship management

Data analysis

Leadership skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Agriculture

Bachelor's degree in Logistics

Tools

ERP systems

Project management tools

Job description

About the Project

A digital platform similar to "HungerStation" or "Careem NOW," but specialized in fresh agricultural products and their derivatives (vegetables, fruits, herbs, dates, honey, dairy products, etc.). It aims to connect farmers / traders directly with consumers (individuals or businesses) through a system for recommendations, ordering, and on-demand or scheduled delivery.

Key Responsibilities

• Supervise all stages of the platform's development and operation.
• Manage the supplier onboarding process (farmers, food producers) and ensure they meet quality standards.
• Build user journeys (ordering, cancellation, delivery, payment, rating).
• Manage an on-ground operations team for product collection and delivery.
• Coordinate with the technical team to ensure the app is ready and the order system is accurate.
• Analyze daily data and make decisions to improve delivery times, reduce waste, and increase customer satisfaction.
• Handle challenges related to the sensitivity of agricultural products (such as spoilage, quality variation, seasonal availability).
• Maintain ongoing communication with suppliers and customers to build sustainable relationships.

Job Requirements

• Minimum of 3 years' experience in managing operational projects or on-demand ordering and delivery platforms.
• Solid understanding of customer behavior on instant-order platforms.
• Knowledge of agricultural supply chains, seasonal cycles, and product sensitivity.
• Ability to manage relationships with farmers, traders, and end users.
• Good understanding of on-demand delivery technologies and automated matching models.
• Ability to work with cross-functional teams: operations, support, tech, and quality.
• Strong analytical and leadership skills with the ability to make real-time decisions.

Qualifications

Education

Bachelor's degree in Business Administration, Agriculture, Logistics, or a related field.

Experience

Previous experience managing a delivery or e-commerce platform.

Preference for candidates with experience in the food or fresh produce sector.

Skills

• Knowledge of ERP or supply chain management systems is a plus.
• Proficiency in data analysis and project management tools.
• Excellent communication skills with different groups (farmers, customers, drivers).